[PART_TIME Remote] Customer Service Representative / Data Entry
Job Highlights:Location: RemoteCompensation: a competitive salaryStart Date: Immediate openings availableCompany: WorkwarpPosition: Customer Service Representative / Data Entry  Stagway Global is looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
 Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues
 Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs
 Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic
 Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development
Requirements:
 BachelorÂs degree or equivalent
 1-2 years proven experience in supporting client success
 Excellent written and verbal communication skills
 Ability to address complaints and issues with effective solutions and a positive attitude
 Passion for delighting customers with above and beyond service
 Excellent time-management and prioritization skills
 Familiarity with CRM system
About Stagway Global:
Welcome to Stagway Global, where we redefine the urban automotive experience with finesse and flair. Nestled in the pulsing heart of New York City, we bring a dynamic approach to the retail automotive industry, offering our clients not just vehicles but a harmonious blend of performance and style. At Stagway Global, innovation drives us as much as the stunning machines we curate.
Our employees enjoy thrive in a work environment that upholds and prioritizes company values.
We offer a comprehensive benefits package that includes; Health, Dental and Vision Plans, Short and Long-Term Disability, Critical Illness and Accident Policies, 401(k) Retirement Plan, Health Club Membership, Tuition Assistance, Paid time off and Holiday pays.
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The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
 Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues
 Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs
 Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic
 Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development
Requirements:
 BachelorÂs degree or equivalent
 1-2 years proven experience in supporting client success
 Excellent written and verbal communication skills
 Ability to address complaints and issues with effective solutions and a positive attitude
 Passion for delighting customers with above and beyond service
 Excellent time-management and prioritization skills
 Familiarity with CRM system
About Stagway Global:
Welcome to Stagway Global, where we redefine the urban automotive experience with finesse and flair. Nestled in the pulsing heart of New York City, we bring a dynamic approach to the retail automotive industry, offering our clients not just vehicles but a harmonious blend of performance and style. At Stagway Global, innovation drives us as much as the stunning machines we curate.
Our employees enjoy thrive in a work environment that upholds and prioritizes company values.
We offer a comprehensive benefits package that includes; Health, Dental and Vision Plans, Short and Long-Term Disability, Critical Illness and Accident Policies, 401(k) Retirement Plan, Health Club Membership, Tuition Assistance, Paid time off and Holiday pays.
Powered by JazzHR
g0Iie88que Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now