Part-Time Live Chat Representative
About the position
Responsibilities
• Handle a wide variety of customer inquiries via online chat
• Provide accurate information about the products and services via online chat
• Narrow down on appointment information to schedule appointments
• Capture customer contact information for lead generation and client review
• Summarize interactions based on customer needs for client review
• Develop and maintain a knowledge base of the evolving products and services
Requirements
• Previous experience in retail customer service or the automotive industry preferred but not necessary
• Basic internet and window based computer skills
• Strong ability to multitask is preferred, gaming experience is helpful
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to adapt to change and enjoy a quick paced work environment
• Must reside in one of the specified states
Nice-to-haves
• Experience in the automotive industry
• Gaming experience
Benefits
• Remote work opportunity
• On-the-job training via Zoom
Apply Now
Apply Now
Responsibilities
• Handle a wide variety of customer inquiries via online chat
• Provide accurate information about the products and services via online chat
• Narrow down on appointment information to schedule appointments
• Capture customer contact information for lead generation and client review
• Summarize interactions based on customer needs for client review
• Develop and maintain a knowledge base of the evolving products and services
Requirements
• Previous experience in retail customer service or the automotive industry preferred but not necessary
• Basic internet and window based computer skills
• Strong ability to multitask is preferred, gaming experience is helpful
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to adapt to change and enjoy a quick paced work environment
• Must reside in one of the specified states
Nice-to-haves
• Experience in the automotive industry
• Gaming experience
Benefits
• Remote work opportunity
• On-the-job training via Zoom
Apply Now
Apply Now