Part Time Customer Service Representative
We are in search of a Part Time Customer Service Representative who will be based in Southbury, Connecticut. This role offers a long-term contract employment opportunity in a remote setting. The successful candidate will primarily be engaged in outbound calling, client engagement, and booking appointments, providing essential support to our team and customers.
Responsibilities...
Ā Engage with clients through outbound calls, building rapport and providing excellent customer service
Ā Schedule and manage appointments effectively using calendar management tools
Ā Utilize Microsoft Excel and Outlook to manage and track customer interactions and data
Ā Maintain a professional phone etiquette at all times, representing our team positively
Ā Use basic office equipment and skills to complete daily tasks
Ā Proactively resolve customer inquiries, ensuring a high level of customer satisfaction
Ā Monitor customer accounts and take appropriate actions when necessary
Ā Maintain customer credit records with accuracy and efficiency
Ā Process customer applications, ensuring all information is accurate and up-to-date
Ā Work within a flexible schedule, providing customer service support during designated hours.Ā Proficiency in Microsoft Excel and Microsoft Outlook
Ā Basic understanding of office equipment and office skills
Ā Experience in outbound sales is a must
Ā Ability to manage scheduling and booking appointments effectively
Ā Familiarity with calendar management tools for scheduling appointments
Ā Excellent phone etiquette is required
Ā Customer service experience is highly valued
Ā Ability to work part-time hours
Ā Strong written and verbal communication skills
Ā Ability to work well with a team and independently
Ā High level of problem-solving skills and the ability to make decisions under pressure
Ā Must be able to handle customer complaints and inquiries in a professional manner
Ā Willingness to learn and adapt to new technologies and procedures
Apply Now
Responsibilities...
Ā Engage with clients through outbound calls, building rapport and providing excellent customer service
Ā Schedule and manage appointments effectively using calendar management tools
Ā Utilize Microsoft Excel and Outlook to manage and track customer interactions and data
Ā Maintain a professional phone etiquette at all times, representing our team positively
Ā Use basic office equipment and skills to complete daily tasks
Ā Proactively resolve customer inquiries, ensuring a high level of customer satisfaction
Ā Monitor customer accounts and take appropriate actions when necessary
Ā Maintain customer credit records with accuracy and efficiency
Ā Process customer applications, ensuring all information is accurate and up-to-date
Ā Work within a flexible schedule, providing customer service support during designated hours.Ā Proficiency in Microsoft Excel and Microsoft Outlook
Ā Basic understanding of office equipment and office skills
Ā Experience in outbound sales is a must
Ā Ability to manage scheduling and booking appointments effectively
Ā Familiarity with calendar management tools for scheduling appointments
Ā Excellent phone etiquette is required
Ā Customer service experience is highly valued
Ā Ability to work part-time hours
Ā Strong written and verbal communication skills
Ā Ability to work well with a team and independently
Ā High level of problem-solving skills and the ability to make decisions under pressure
Ā Must be able to handle customer complaints and inquiries in a professional manner
Ā Willingness to learn and adapt to new technologies and procedures
Apply Now