Part-time Customer Service Representative

Remote Full-time
TEKsystems has a new opportunity for a fully-remote outbound customer service representative. Please apply if you have prior customer service experience, are comfortable with making mostly outbound calls, and have a quiet workspace.

This position starts as an 12-week contract with the potential to be brought back for future projects.

Description:

-Shareholder communications includes inbound, outbound, and email response

-This is a contested proxy meeting where one side has said I don’t believe management is doing the right thing for the shareholders, and we need to fire them and here are the replacements to run the Board of Directors to replace management.

-The job is to say that the information you received asking you to vote is not accurate, and they are not caring about you as an individual investor. They will then direct them where they can vote moving forward.

-Getting the message out that says ignore what you are getting from the other side, management has your best interest in mind.

-30 calls/hour using autodialer, lots of voicemails, approximately 240 outbound calls each 8 hour shift.
• 6pm-11pm EST M-Th and Saturday 12pm-6pm EST, approximately 26 hours/week

All hours are EST time

Additional Skills & Qualifications:

MUST HAVE:

-HS Diploma or GED required

-6 months+ years of customer service, data entry, etc. experience

Equipment Requirements:

-MacBook or Windows (10 or 11)

-Wired Headset

-A second monitor

-Internet Speed: 50 upload/10 download

Experience Level:

Entry Level

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Mar 5, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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