Client Solutions Advisor

CCC Intelligent Solutions is a leading cloud platform for the insurance economy, creating intelligent experiences for various stakeholders. The Client Solutions Advisor will drive customer success and product adoption within repair facilities and dealerships by providing support, training, and identifying growth opportunities.ResponsibilitiesProactive client engagement: Provide regular onsite and remote support to assigned body shops and dealersTraining and onboarding: Deliver product education and drive adoption of new tools and updatesTerritory growth: Identify new opportunities and support add-on product sales to boost revenueField expertise: Guide customers through best practices for using CCC’s electronic parts procurement solutionData driven coaching: Use performance reporting to support customer success stories and improvementsCollaboration: Work cross functionally with sales and implementation teams to maximize value in your territorySkills1 – 2 years in a repair facility, dealership or similar environment (collision estimating experience is a major plus)Strong presentation, problem-solving, and communication skillsComfort with technology, MS Office, and CRM toolsWillingness to travel extensively (50 – 75% overnight)Deep Knowledge of collision repair and dealership operationsStrong work ethic and energyStrategic thinker who acts with integrity and customer focusConfident decision maker and relationship builderTeam oriented and adaptable in a fast-changing environmentCollege Degree PreferredPrevious experience in territory management and B2B account management preferredBenefits401K MatchPaid time offAnnual Incentive Plan Performance BonusComprehensive health insuranceAdoption AssistanceTuition ReimbursementWellness ProgramsStock Purchase Plan optionsEmployee Resource GroupsCompany OverviewCCC Intelligent Solutions is a SaaS platform that offers digital and data services for the insurance and automotive industries. It was founded in 1980, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.cccis.com.



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