Owner Relations Agent - 2458
Position at a Glance:Start Date: Immediate openings availableCompensation: a competitive salaryPosition: Owner Relations Agent - 2458Company: WorkwarpLocation: Remote  Owner Relations Agent
Why YOU want this position...
Enverus is the leading energy SaaS company delivering highly-technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries.
We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the worldÂs most dynamic and fastest-growing sector.
Performance Objectives
 Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
 Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
 Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.
 Ensure the response and manner is done in an accurate, timely and friendly manner
 Manage emotions (calm, non-defensive, respectful)
 Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience
Competitive Candidate Profile
 Demonstrated ability to manage multiple tasks and clients.
 Ability to multi-task between several critical client situations at the same time
 Ability to professionally interface with clients over the phone or through email.
 Strong self-motivation, and the ability to work both independently or with a team.
 Strong organizational skills, sets priorities, and meets deadlines.
 Excellent written, oral, and interpersonal communication skills.
 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
 Proficiency in all Microsoft Office applications and various oil and gas software programs.
 High School degree or equivalent Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now
Why YOU want this position...
Enverus is the leading energy SaaS company delivering highly-technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries.
We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the worldÂs most dynamic and fastest-growing sector.
Performance Objectives
 Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
 Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
 Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations.
 Ensure the response and manner is done in an accurate, timely and friendly manner
 Manage emotions (calm, non-defensive, respectful)
 Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience
Competitive Candidate Profile
 Demonstrated ability to manage multiple tasks and clients.
 Ability to multi-task between several critical client situations at the same time
 Ability to professionally interface with clients over the phone or through email.
 Strong self-motivation, and the ability to work both independently or with a team.
 Strong organizational skills, sets priorities, and meets deadlines.
 Excellent written, oral, and interpersonal communication skills.
 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
 Proficiency in all Microsoft Office applications and various oil and gas software programs.
 High School degree or equivalent Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now