Organizational Design Data Consultant
Job Description:
• Analyze HR, staffing, and operational datasets to identify trends, gaps, and opportunities for optimization in clinical contact center consolidation.
• Develop, validate, and maintain data models/reports supporting workforce planning, resource allocation, and attrition forecasting.
• Prepare data-driven presentations, dashboards, and reports for project leadership and key stakeholders.
• Support scenario modeling and impact analyses to inform transition plans and workforce alignment.
• Design and execute analyses to support understanding of current-state vs. future-state staffing needs, leveraging both descriptive and predictive analytics.
• Collect, clean, and validate data from multiple sources to ensure data integrity and reliability.
• Collaborate with project teams to translate findings into actionable recommendations for staffing, training, and workforce deployment.
• Support the design of optimized operating models in partnership with clinical and operational teams, ensuring all business process improvements are grounded in data-based insights.
Requirements:
• 2+ years of experience in data analysis, workforce analytics, HR analytics, or related roles (healthcare/contact center setting preferred).
• Proficiency in data analysis tools (Excel, Power BI, Tableau, SQL, or similar), as well as strong proficiency in Microsoft Office suite.
• Experience working with HR systems and contact center data sources.
• Familiarity with data visualization and dashboard creation.
• Demonstrated ability to translate complex data into actionable business insights.
• Excellent written and verbal communication skills, especially presenting findings to non-technical audiences.
• Bachelor’s degree in Data Science, Analytics, HR Management, Business, Healthcare Administration, or related field.
• Must be a US Citizen with ability and willingness to acquire a U.S. Public Trust.
Benefits:
• full benefits included
Apply Now
Apply Now
• Analyze HR, staffing, and operational datasets to identify trends, gaps, and opportunities for optimization in clinical contact center consolidation.
• Develop, validate, and maintain data models/reports supporting workforce planning, resource allocation, and attrition forecasting.
• Prepare data-driven presentations, dashboards, and reports for project leadership and key stakeholders.
• Support scenario modeling and impact analyses to inform transition plans and workforce alignment.
• Design and execute analyses to support understanding of current-state vs. future-state staffing needs, leveraging both descriptive and predictive analytics.
• Collect, clean, and validate data from multiple sources to ensure data integrity and reliability.
• Collaborate with project teams to translate findings into actionable recommendations for staffing, training, and workforce deployment.
• Support the design of optimized operating models in partnership with clinical and operational teams, ensuring all business process improvements are grounded in data-based insights.
Requirements:
• 2+ years of experience in data analysis, workforce analytics, HR analytics, or related roles (healthcare/contact center setting preferred).
• Proficiency in data analysis tools (Excel, Power BI, Tableau, SQL, or similar), as well as strong proficiency in Microsoft Office suite.
• Experience working with HR systems and contact center data sources.
• Familiarity with data visualization and dashboard creation.
• Demonstrated ability to translate complex data into actionable business insights.
• Excellent written and verbal communication skills, especially presenting findings to non-technical audiences.
• Bachelor’s degree in Data Science, Analytics, HR Management, Business, Healthcare Administration, or related field.
• Must be a US Citizen with ability and willingness to acquire a U.S. Public Trust.
Benefits:
• full benefits included
Apply Now
Apply Now