Operations & People Associate CAN
Operations & People Associate
Remote (Canada) · July/August 2026 start date
About Superbolt
Superbolt is an award-winning, direct-to-consumer agency headquartered in New York City, specializing in unlocking long-term growth for brands that matter. We're a multidisciplinary team of growth experts, data strategists, and creatives—all under one roof.
We move fast and care deeply about doing things well. We're looking for someone who loves making a busy team's life easier. If that sounds like you, we'd love to meet you.
About the Role
We're looking for an Operations & People Associate to keep our team running smoothly across a broad range of operational, administrative, and people functions. You'll be a central point of support that frees the team to focus on client work.
This is a remote role with a threefold scope: execution and administrative support, people operations, and ad hoc team support and collaboration. Across all three, we need someone who genuinely enjoys getting things done well, sweats the details, and brings a positive, solutions-oriented attitude to everything they touch.
What You'll Do
Execution & Administrative Support
Create presentations and decks for team meetings
Prepare and process invoices
Manage scheduling and calendar coordination
Help draft monthly memos for the steering committee
Handle external email communication with outside partners
Manage expense reimbursements
Assist with administrative processes more broadly
People Operations & Support
Help maintain Superbolt's performance management system
Support team member onboarding and offboarding
Help process raises and promotions
Keep the company org chart up to date
Own team time tracking and NPS
Assist with HR processes more broadly
Ad Hoc Team Support & Collaboration
Our team is busy with client work, so we need someone who's happy to jump in, answer questions, and get to the bottom of things on the team's behalf.
Be available and responsive for ad hoc discussions with the team
Proactively resolve issues so the team can stay focused on client work
Approach problems with a positive, can-do attitude and a focus on finding solutions
What We're Looking For
The two strengths at the heart of this role are flawless execution across a wide variety of tasks and strong interpersonal skills that make the team's lives easier.
Exceptional attention to detail — you take pride in executing tasks flawlessly
A genuine enjoyment of execution — you find satisfaction in getting things done well, no matter the task
Strong interpersonal skills — you're approachable, responsive, and bring a positive presence to every interaction
A service mindset — you're motivated by making others' work easier and finding solutions on their behalf
Adaptability — you're comfortable working across a wide and shifting range of topics
Self-direction in a remote setting — you stay engaged and available while working independently
Requirements
At least 2 years of experience in an operations, people/HR, or executive support role
Proficiency with Google Workspace and Slack
Experience working with Claude or other AI tools is a plus
Experience in the digital marketing industry is a plus
Details
Type: Contractor of Record (Canada)
Start date: July/August 2026
Location: Remote
Hours: aligned on ET time zone
Time off: Flexible time off, plus team holiday closures
Compensation: CAD $5,500/monthly
Remote (Canada) · July/August 2026 start date
About Superbolt
Superbolt is an award-winning, direct-to-consumer agency headquartered in New York City, specializing in unlocking long-term growth for brands that matter. We're a multidisciplinary team of growth experts, data strategists, and creatives—all under one roof.
We move fast and care deeply about doing things well. We're looking for someone who loves making a busy team's life easier. If that sounds like you, we'd love to meet you.
About the Role
We're looking for an Operations & People Associate to keep our team running smoothly across a broad range of operational, administrative, and people functions. You'll be a central point of support that frees the team to focus on client work.
This is a remote role with a threefold scope: execution and administrative support, people operations, and ad hoc team support and collaboration. Across all three, we need someone who genuinely enjoys getting things done well, sweats the details, and brings a positive, solutions-oriented attitude to everything they touch.
What You'll Do
Execution & Administrative Support
Create presentations and decks for team meetings
Prepare and process invoices
Manage scheduling and calendar coordination
Help draft monthly memos for the steering committee
Handle external email communication with outside partners
Manage expense reimbursements
Assist with administrative processes more broadly
People Operations & Support
Help maintain Superbolt's performance management system
Support team member onboarding and offboarding
Help process raises and promotions
Keep the company org chart up to date
Own team time tracking and NPS
Assist with HR processes more broadly
Ad Hoc Team Support & Collaboration
Our team is busy with client work, so we need someone who's happy to jump in, answer questions, and get to the bottom of things on the team's behalf.
Be available and responsive for ad hoc discussions with the team
Proactively resolve issues so the team can stay focused on client work
Approach problems with a positive, can-do attitude and a focus on finding solutions
What We're Looking For
The two strengths at the heart of this role are flawless execution across a wide variety of tasks and strong interpersonal skills that make the team's lives easier.
Exceptional attention to detail — you take pride in executing tasks flawlessly
A genuine enjoyment of execution — you find satisfaction in getting things done well, no matter the task
Strong interpersonal skills — you're approachable, responsive, and bring a positive presence to every interaction
A service mindset — you're motivated by making others' work easier and finding solutions on their behalf
Adaptability — you're comfortable working across a wide and shifting range of topics
Self-direction in a remote setting — you stay engaged and available while working independently
Requirements
At least 2 years of experience in an operations, people/HR, or executive support role
Proficiency with Google Workspace and Slack
Experience working with Claude or other AI tools is a plus
Experience in the digital marketing industry is a plus
Details
Type: Contractor of Record (Canada)
Start date: July/August 2026
Location: Remote
Hours: aligned on ET time zone
Time off: Flexible time off, plus team holiday closures
Compensation: CAD $5,500/monthly