Operations Assistant

ALDI is a retail company focused on delivering great deals through efficient operations. The Operations Assistant plays a crucial role in supporting the operations of national services and divisional offices by handling administrative tasks and ensuring smooth communication among teams. Responsibilities Communicates relevant information on behalf of Director Operations and District Managers to leadership, peers and store personnel, allowing them to fulfill their job duties Communicates relevant tasks to store personnel and completes any required follow-up process Creates reports as required to provide information for management decision-making Promptly processes and works to resolve operational customer complaints Provides administrative and general office support to the Director Operations, District Managers, store personnel and other divisional management Assists in ordering store office supplies, uniforms, and store equipment as directed Maintains an efficient and well-organized filing system for the department and ensures items are archived and disposed of per company guidelines Works proactively to identify, investigate, and report irregularities within designated area of responsibility Conducts training and cross training of knowledge and expertise within area of responsibility Acts as back up assistant, as designated by the leader, to ensure proper coverage of necessary responsibilities Interacts cooperatively with ALDI personnel, external suppliers and service companies to exchange information and maintain a successful partnership Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies Collaborates with team members and communicates relevant information to direct leader Upholds the security and confidentiality of documents and data within area of responsibility Other duties as assigned Skills Must be able to perform duties with or without reasonable accommodation Communicates relevant information on behalf of Director Operations and District Managers to leadership, peers and store personnel, allowing them to fulfill their job duties Communicates relevant tasks to store personnel and completes any required follow-up process Creates reports as required to provide information for management decision-making Promptly processes and works to resolve operational customer complaints Provides administrative and general office support to the Director Operations, District Managers, store personnel and other divisional management Assists in ordering store office supplies, uniforms, and store equipment as directed Maintains an efficient and well-organized filing system for the department and ensures items are archived and disposed of per company guidelines Works proactively to identify, investigate, and report irregularities within designated area of responsibility Conducts training and cross training of knowledge and expertise within area of responsibility Acts as back up assistant, as designated by the leader, to ensure proper coverage of necessary responsibilities Interacts cooperatively with ALDI personnel, external suppliers and service companies to exchange information and maintain a successful partnership Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies Collaborates with team members and communicates relevant information to direct leader Upholds the security and confidentiality of documents and data within area of responsibility Gives attention to detail and follows instruction Ability to stay organized and multi-task efficiently Ability to work both independently and within a team environment Establishes goals and works toward achievement Effective time management; maximizes productivity Proficient in Microsoft Office Suite Ability to interpret and apply company policies and procedures Excellent verbal and written communication skills Analyzes and interprets data Provides prompt and courteous customer service Proficiency in typing and data entry Develops and maintains positive relationships with internal and external parties Displays expense and cost control in decision-making High School Diploma / GED required A minimum of 1 year of relevant experience required Or, a combination of education and experience providing equivalent knowledge Associate's Degree in Business or related field preferred Benefits 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Company Overview Thank you for your interest in ALDI. We are aware of attempts to deceive applicants through fraudulent websites and email domains. It was founded in 1961, and is headquartered in Batavia, Illinois, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship ALDI USA has a track record of offering H1B sponsorships, with 2 in 2023, 2 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.