OnSite Specialist - Augusta, GA
As an On-Site Specialist, you’ll bring technical skills and a service-focused mindset to provide service to minimally invasive surgical procedures. You’ll assist in the operating room, maintain surgical equipment, and help keep everything running smoothly behind the scenes. It’s a fast-paced role with real impact on patient care.
What you will do:
• Facilitate the use of Stryker Endoscopy equipment in coordination with the OnSite Specialists team, surgical teams, Sterile Processing teams, and biomedical teams, while maintaining OnSite Operations standards and expectations.
• Ensure Stryker Endoscopy equipment is properly prepared, fully operational, and compliant with standards to enable safe and efficient surgical procedures.
• Proactively identify the needs of surgical teams and address equipment issues promptly and effectively.
• Troubleshoot and repair surgical devices to maintain peak performance.
• Maintain up-to-date product knowledge through Stryker training and communicate key insights to clinical teams.
• Document and communicate data to contribute to ongoing improvement efforts.
• Adhere to all safety guidelines and regulatory standards, including HIPAA and patient privacy requirements.
• Meet work schedule and on-call duties to ensure consistent surgical coverage as required by the medical facility.
What you need:
Required Qualifications
• High school diploma or high school equivalent degree.
• 0+ years of experience in customer service or technical assistance roles.
• Ability to lift up to 50 lbs occasionally, move up to 20 lbs continuously, and perform tasks requiring standing, walking, visual acuity, color vision, and manual dexterity daily.
• Strong communication, time management, and critical thinking skills.
• Proficiency in Microsoft Office.
• Ability to obtain HSPA certification within 6 months of hire (with annual renewal).
Preferred Qualifications
• Associate or bachelor’s degree, or relevant medical certifications.
• Experience in operating rooms or with surgical equipment.
• Experience in Sterile Processing (HSPA/CRCST certification preferred).
Pay rate will not be below any applicable local minimum wage rates.
Apply Now
Apply Now
What you will do:
• Facilitate the use of Stryker Endoscopy equipment in coordination with the OnSite Specialists team, surgical teams, Sterile Processing teams, and biomedical teams, while maintaining OnSite Operations standards and expectations.
• Ensure Stryker Endoscopy equipment is properly prepared, fully operational, and compliant with standards to enable safe and efficient surgical procedures.
• Proactively identify the needs of surgical teams and address equipment issues promptly and effectively.
• Troubleshoot and repair surgical devices to maintain peak performance.
• Maintain up-to-date product knowledge through Stryker training and communicate key insights to clinical teams.
• Document and communicate data to contribute to ongoing improvement efforts.
• Adhere to all safety guidelines and regulatory standards, including HIPAA and patient privacy requirements.
• Meet work schedule and on-call duties to ensure consistent surgical coverage as required by the medical facility.
What you need:
Required Qualifications
• High school diploma or high school equivalent degree.
• 0+ years of experience in customer service or technical assistance roles.
• Ability to lift up to 50 lbs occasionally, move up to 20 lbs continuously, and perform tasks requiring standing, walking, visual acuity, color vision, and manual dexterity daily.
• Strong communication, time management, and critical thinking skills.
• Proficiency in Microsoft Office.
• Ability to obtain HSPA certification within 6 months of hire (with annual renewal).
Preferred Qualifications
• Associate or bachelor’s degree, or relevant medical certifications.
• Experience in operating rooms or with surgical equipment.
• Experience in Sterile Processing (HSPA/CRCST certification preferred).
Pay rate will not be below any applicable local minimum wage rates.
Apply Now
Apply Now