Online Customer Service Agent – Entry Level

Remote Full-time
Remote Representative – Build Long-Term Client Relationships

Location: U.S. & Canada | 100% Remote

Since 1951, AO has proudly supported working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is rooted in trust, service, and long-term relationships—and we continue to grow with stability and purpose.

We’re seeking client-focused Remote Representatives to meet with families through Zoom-based virtual consultations, helping clients from the comfort of their homes while building lasting relationships in a fully remote environment.
Why This Opportunity
• Proven Stability: Over 20% company growth last year, even during challenging economic conditions
• Essential Business: Long-term demand and security
• Fully Remote: Work from anywhere in the U.S. or Canada
• Client-Centered Role: Virtual meetings only—no in-person appointments

Ideal Qualifications
• Strong communication and relationship-building skills
• Basic computer proficiency and comfort with virtual tools
• Reliable work ethic and self-discipline
• Outgoing, positive, and professional demeanor
• Effective time management and organization
• Leadership or management experience (preferred, not required)

No prior insurance experience is required. Training and mentorship are provided.
What We Offer
• 100% Work From Home
• Weekly Pay based on a proven schedule for success
• Bonuses & Structured Contracts tied to performance
• Health Insurance Reimbursement
• Life Insurance Coverage
• Flexible Schedule
• Retirement Plan
• Renewals & Residual Income for long-term earning potential

Interview Process

All interviews are conducted via Zoom video conferencing for safety and convenience.

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