Online Community Manager

We are offering a long term contract employment opportunity for an Online Community Manager for a consumer facing brand. The role involves managing online communities, driving brand engagement, and creating a positive brand association.

Responsibilities:

• Manage and moderate online communities, ensuring a positive and engaging environment.

• Drive proactive engagement with the brand, leveraging and guiding users towards brand resources.

• Create positive associations with the brand through effective community management.

• Engage authentically with users and communities, fostering a sense of connection and loyalty.

• Execute tactical strategies within online communities to drive organic reactions.

• Utilize social media platforms such as Reddit, Facebook, and Discord to drive brand awareness and engagement.

• Maintain brand consistency and positioning across all online communities.

• Develop and execute social campaigns to increase brand awareness and attract new community members.

• Oversee community marketing efforts, ensuring alignment with overall brand messaging and experiences.

• Manage social content and engagement across various social media channels.

Qualifications:

• Minimum of 2 years experience in a similar role within the banking, consumer goods, brands, or social media

• Demonstrable skills in brand awareness and positioning

• Proficient in using Reddit for community engagement and brand promotion

• Prior experience as a Brand Ambassador is desirable

• Ability to create and manage brand experiences, ensuring brand consistency

• Expertise in brand messaging and storytelling to enhance consumer brand engagement

• Proven track record of driving and increasing brand awareness

• Experience in community marketing and community relations

• Knowledge of building, managing, and engaging online communities

• Skilled in planning and executing social campaigns

• Ability to curate social content that resonates with the brand's audience

• Experience in boosting social engagement across various platforms, including Reddit, Facebook groups, and Discord

• Proficiency in using social media channels for brand promotion and community engagement

• Competency in social media management including planning, scheduling, posting, and analyzing content

• Experience in social networking and using various social platforms to increase brand presence.

Compensation
$25.00-$37.00 Hourly

About Us
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