Oncology Concierge Pharmacy Technician
Oncology Concierge Technician – Onco360 Pharmacy
Woodridge, IL | Full-Time | Starting at $24.00/hr and up
Sign-On Bonus: $5,000 for employees starting before July 31st, 2026.
Schedule: Monday–Friday, shifts varying from 9:00 AM–5:30 PM or 11:30 AM–8:00 PM EST, some shifts include Saturdays.
Join a mission-driven team making a difference in the lives of cancer patients.
Onco360 Pharmacy is seeking Oncology Concierge Technicians to join our dedicated team in Woodridge, IL. This is a full-time position, with Remote Work possible.
Benefits
Medical; Dental; Vision
401k with a match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Quarterly Incentive Bonus
Paid Volunteer Day
Referral Incentive Program
Company Paid Life Insurance; and Short/Long-Term Disability
Why Join Us?
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.
A career with purpose: Help patients access life-saving medications.
Supportive culture: We value teamwork, respect, integrity, and passion.
Growth opportunities: We invest in your professional and personal development.
What You’ll Do
The Oncology Concierge Technician supports pharmacists and pharmacy operations by assisting with dispensing specialty medications, resolving patient and provider inquiries, and ensuring compliance with pharmacy regulations and manufacturer programs.
How You’ll Do This
Provide first-call resolution for patient and provider inquiries, triage calls to appropriate departments
Phone support- Coordinate medication deliveries and collect co-payments. Inbound calls should be handled using first call resolution customer service practices.
Understand unique attributes and business rules specific to Manufacturer programs that participate with Concierge Services
Perform duties as assigned by Sr Mgr, Ops Processes & Concierge Service specific to needs of manufacturer relationship. This could include but not limited to: verifying on label status, offering HUB enrollment opportunities, researching pending patients for updates
Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs.
Contributes to team effort by accomplishing related tasks as needed and other duties as assigned
What You Bring
Required:
High School Diploma or GED
1+ years of pharmacy experience
Registration with Board of Pharmacy (as required by state law)
Strong communication, organizational, and customer service skills
Self-motivated, organized, detail-oriented, and adaptable to changing priorities
Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
Preferred:
Certified Pharmacy Technician (PTCB)
3+ years pharmacy experience
Specialty pharmacy experience
Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.
Woodridge, IL | Full-Time | Starting at $24.00/hr and up
Sign-On Bonus: $5,000 for employees starting before July 31st, 2026.
Schedule: Monday–Friday, shifts varying from 9:00 AM–5:30 PM or 11:30 AM–8:00 PM EST, some shifts include Saturdays.
Join a mission-driven team making a difference in the lives of cancer patients.
Onco360 Pharmacy is seeking Oncology Concierge Technicians to join our dedicated team in Woodridge, IL. This is a full-time position, with Remote Work possible.
Benefits
Medical; Dental; Vision
401k with a match
Paid Time Off and Paid Holidays
Tuition Reimbursement
Quarterly Incentive Bonus
Paid Volunteer Day
Referral Incentive Program
Company Paid Life Insurance; and Short/Long-Term Disability
Why Join Us?
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.
A career with purpose: Help patients access life-saving medications.
Supportive culture: We value teamwork, respect, integrity, and passion.
Growth opportunities: We invest in your professional and personal development.
What You’ll Do
The Oncology Concierge Technician supports pharmacists and pharmacy operations by assisting with dispensing specialty medications, resolving patient and provider inquiries, and ensuring compliance with pharmacy regulations and manufacturer programs.
How You’ll Do This
Provide first-call resolution for patient and provider inquiries, triage calls to appropriate departments
Phone support- Coordinate medication deliveries and collect co-payments. Inbound calls should be handled using first call resolution customer service practices.
Understand unique attributes and business rules specific to Manufacturer programs that participate with Concierge Services
Perform duties as assigned by Sr Mgr, Ops Processes & Concierge Service specific to needs of manufacturer relationship. This could include but not limited to: verifying on label status, offering HUB enrollment opportunities, researching pending patients for updates
Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs.
Contributes to team effort by accomplishing related tasks as needed and other duties as assigned
What You Bring
Required:
High School Diploma or GED
1+ years of pharmacy experience
Registration with Board of Pharmacy (as required by state law)
Strong communication, organizational, and customer service skills
Self-motivated, organized, detail-oriented, and adaptable to changing priorities
Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
Preferred:
Certified Pharmacy Technician (PTCB)
3+ years pharmacy experience
Specialty pharmacy experience
Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.