Onboarding Analyst

Manulife is a leading international financial services provider, and they are seeking an Onboarding Analyst to join their GWAM Operations team. The role involves collaborating with the Operations Manager to support fund onboarding and product lifecycle events, as well as managing projects and enhancing operational processes.ResponsibilitiesAssist in planning new product launchesSupport the development of operating modelsHelp draft fund contracts and negotiate feesAssist in establishing accounting practices and implementing technology solutionsManage several projects simultaneously and prioritize between projectsIdentify issues, assess risks, and escalate items as neededBuild relationships with internal stakeholders and external vendorsManage multiple tasks simultaneously with strong attention to detailContribute to business process improvementsSupport vendor management activitiesFacilitate department procedures and ensure workflow integrityManage the document and procedure libraryTroubleshoot and assist in resolving complex issuesParticipate in projects and collaborative initiativesSkillsBachelor's degree in Finance, Accounting or Business. An MBA or CPA is a plus1-3 years of experience in financial services or related fieldsDetail-oriented with strong organizational skillsAbility to work effectively within a teamProficiency with Microsoft Office SuiteAbility to independently progress work with minimal supervision. Must take initiative to move a project forward in the absence of immediate guidance from onboarding managersExcellent oral and written communication skills with the ability to articulate information and ideas effectively to cross-functional teams and external vendorsCommunicates issues to the team and proposes recommendations for resolutionAbility to secure resources across different teams to address issuesBilingualism (English and French) is a strong assetIf the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of QuebecBenefitsHealth, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plansVarious retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)Financial education and counseling resourcesGenerous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each yearFull range of statutory leaves of absenceCompany OverviewManulife is a leading international financial services group that helps people make their decisions easier and lives better. It was founded in 1887, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is http://www.manulife.com/.



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