Network Systems Administrator – Remote

Remote Full-time
About Company

Alectra Utilities is more than just an energy company; we're a leading force in Ontario's utilities sector, committed to powering tomorrow. As one of North America’s largest municipally-owned electric utilities, we proudly serve over one million homes and businesses across a diverse geographic area. Our mission extends beyond delivering safe, reliable electricity; we are innovators, dedicated to exploring and implementing sustainable energy solutions and enhancing community well-being. At Alectra, we believe our greatest strength lies in our people. We foster a culture of continuous learning, professional growth, and collaboration, empowering our employees to excel in a dynamic and supportive environment. Join a team where your expertise directly contributes to critical infrastructure and a cleaner, brighter future for millions.

Job Description

Alectra Utilities is seeking a highly skilled and proactive Network Systems Administrator to join our innovative and growing Information Technology team. This remote position offers the flexibility to work from your home office while remaining an integral part of our Guelph-based operations, ensuring seamless connectivity and robust infrastructure for our critical services. As a Network Systems Administrator, you will be instrumental in designing, implementing, maintaining, and troubleshooting our extensive network infrastructure, playing a vital role in the reliable delivery of electricity to our customers.

In this role, you will be responsible for the health, performance, and security of our enterprise network, including WAN, LAN, Wi-Fi, and server systems. You will work with a diverse range of technologies, from firewalls and routers to virtual servers and cloud environments, ensuring optimal uptime and responsiveness. This position requires a candidate who is not only technically proficient but also possesses strong problem-solving abilities, excellent communication skills, and a commitment to continuous improvement. You'll collaborate with various departments, providing expert support and contributing to strategic IT initiatives that drive operational efficiency and digital transformation within the utilities sector. If you thrive in a challenging, fast-paced environment and are passionate about leveraging technology to make a tangible impact, we encourage you to apply.

Key Responsibilities
• Design, configure, and maintain local area networks (LANs), wide area networks (WANs), and other data communications systems, with a focus on high availability and security.
• Monitor network performance and security, identifying and resolving issues proactively to ensure optimal operation of all network components.
• Implement and manage network security measures, including firewalls, intrusion detection/prevention systems, VPNs, and access controls.
• Administer and support Windows Server environments, Active Directory, DNS, DHCP, and virtualization platforms (e.g., VMware, Hyper-V).
• Develop and maintain comprehensive documentation for network configurations, processes, and troubleshooting procedures.
• Collaborate with IT teams and other departments to plan and implement network-related projects and upgrades.
• Provide advanced technical support and troubleshooting for network connectivity, server, and system-related issues.
• Participate in an on-call rotation for critical network and system incidents, ensuring timely resolution.
• Stay current with emerging network technologies and best practices, recommending solutions that enhance efficiency and security.

Required Skills
• Minimum of 3 years of hands-on experience in network administration and systems support.
• Proficiency with Cisco networking equipment (routers, switches, firewalls) and related protocols (TCP/IP, OSPF, BGP, VLANs).
• Strong experience with Microsoft Windows Server operating systems, Active Directory, and Group Policy.
• Demonstrated knowledge of virtualization technologies (VMware ESXi, Microsoft Hyper-V).
• Experience with network security principles and technologies, including VPNs, firewalls (e.g., Palo Alto, Fortinet), and intrusion detection systems.
• Excellent problem-solving, analytical, and diagnostic skills.
• Ability to work independently and manage multiple priorities in a remote work setting.
• Strong verbal and written communication skills in English.

Preferred Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Industry certifications such as CCNA, CCNP, MCSA, or MCSE.
• Experience with cloud networking (Azure, AWS) and hybrid cloud environments.
• Familiarity with PowerShell scripting for automation.
• Experience working in a regulated industry, such as utilities or critical infrastructure.

Perks & Benefits
• Competitive salary and comprehensive benefits package.
• Flexible remote work environment.
• Opportunities for professional development and career growth.
• Robust health and dental benefits, and a defined contribution pension plan.
• Employee assistance program and wellness initiatives.
• A supportive and collaborative team culture.
• Contribution to vital community services and sustainable energy initiatives.

How to Apply

Interested candidates are invited to apply directly through our careers portal. Please click on the application link below to submit your resume and cover letter, outlining your relevant experience and why you are the ideal candidate for this remote Network Systems Administrator role. We appreciate all applications, but only those selected for an interview will be contacted. Ensure your application highlights your experience with network infrastructure, server administration, and security.

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