Nemours Health Informatics and Technology Associate Analyst or Analyst (Bedside)
About the position Nemours Children's Health is seeking a Nemours Health Informatics and Technology (NHI&T) Associate Analyst or Analyst (Bedside Application Support), Full-Time, to join our team in Jacksonville, Florida. This position will provide support to applications and associated hardware such as Get Well, Connexall, Network, Philips, Etiometry, Tot Guard, Nurse Call, and Care.AI. This is a hybrid position (both onsite and remote). The position will be determined according to experience level. Responsibilities • Provide direct support to end users in utilizing NHI&T applications, technology, and electronic medical records. • Participate in building, testing, and validating new functionality and engaging in custom configuration activities. • Perform in-depth analyses of workflows, data collection, report details, and other technical issues associated with clinical applications. • Recognize opportunities for process improvement and optimization activities. • Act as a change agent, educator, and resource in advancing the strategic mission of Nemours. • Collaborate with senior management to plan, implement, and evaluate the effectiveness of systems and services. • Identify and coordinate system updates, changes, and enhancements to support clinical information and meet business needs. • Facilitate the installation and implementation of hardware equipment between IT, patient care, and business process teams. • Prepare charts and diagrams to assist in problem analysis and submit recommendations for solutions. • Manage and coordinate team tasks and facilitate the maintenance of issue lists, documentation, meeting minutes, agendas, and weekly status reports. Requirements • Associate's Degree required for Associate Analyst; Bachelor's Degree required for Analyst. • Minimum of one (1) to three (3) years experience required for Associate Analyst; minimum of three (3) years experience required for Analyst. • Minimum of one (1) year experience in a healthcare setting preferred for Associate Analyst; minimum of three (3) years experience in a healthcare setting required for Analyst. • Prior Nursing, Clinical experience, Healthcare Operation or IT experience preferred. • If an RN or other Clinical Provider, must maintain that license. • Achieve and maintain one or more application specific certifications in accordance with vendor requirements after hire. • Certification in Epic module or relevant bedside technologies as required to support the application is required after hire. • Strong software and application knowledge required. Nice-to-haves • Project Management experience preferred. Apply tot his job