NDA, Private Equity | Operations Admin & Business Systems Specialist

Remote Full-time
On behalf of NDA, Private Equity, SD Solutions is looking for a talented Operations Admin & Business Systems Specialist.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

This is not just an administrative role — this is a ground-floor opportunity with a rapidly growing firm. You'll be our first operational hire, responsible for building and managing all business systems, automation, and back-office operations from the ground up. As we grow, you'll grow with us, transitioning into a management role where you'll train and lead future team members.

You're perfect for this role if you:
• Get energized by building systems and processes from scratch
• Love leveraging AI and automation to eliminate manual work
• Want ownership and growth potential rather than just a job
• Thrive in a client-facing environment where professionalism matters
• See yourself as a future operations leader, not just an employee

What You'll Build & Manage

CRM & Client Systems (Primary Focus)
• Build and scale our Go High Level CRM from the ground up
• Design automated workflows for client onboarding, communication, and service delivery
• Create dashboards and reporting systems for client relationship tracking
• Implement systems that allow our principals to focus on revenue generation

Business Automation & AI Integration
• Identify opportunities to automate repetitive tasks across all business functions
• Leverage AI tools (ChatGPT, Claude, automation platforms) to increase efficiency
• Build templates, workflows, and processes that scale as we grow
• Stay current on emerging tools and technologies that can benefit the firm

Back-Office Operations
• Manage all administrative functions including scheduling, correspondence, and documentation
• Coordinate with external service providers (CPAs, attorneys, compliance partners)
• Handle client communications with professionalism and attention to detail
• Maintain organized digital filing systems and document management

Client Experience & Communication
• Participate in client-facing Zoom calls with poise and professionalism
• Support client onboarding and ongoing relationship management
• Ensure every client interaction reflects Hampton Hillcrest's premium positioning
• Act as the operational liaison between clients and our principals

Requirements:
• 1-2 years of professional experience in operations, administration, or business systems
• Must - Go High Level CRM expertise - Hubspot (or demonstrated ability to master it quickly)
• Proven automation skills using tools like Zapier, Make, or similar platforms
• AI-fluent – comfortable using ChatGPT, Claude, and other AI tools daily
• Exceptional communication skills – both written and verbal
• Tech-savvy with ability to learn new platforms quickly
• Detail-oriented with strong organizational skills
• Working hours - 9 am - 5 pm CST.

About the company:

NDA, Private Equity is a boutique private equity firm and virtual family office serving high-net-worth families and business owners with investable assets ranging from $1 million to $500 million+. The firm’s mission is focused on preserving wealth and protecting long-term legacies.

The firm delivers sophisticated family office services, including strategic tax planning, comprehensive wealth management, estate planning, private equity advisory, and strategic CFO support.

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