National Account Manager

General Summary The National Account Manager is responsible for developing and maintaining a positive account relationship with assigned national customers and functioning as a liaison between Deckorators plants and the assigned national customers in order to increase sales and profits. Works under general direction; exercises discretion and judgment on work priority on a regular basis; and a significant degree of creativity is expected. Principal Duties and Responsibilities Category manages product lines, ensuring success on shelf, in DC’s and in Special Order Programs. Works with merchants for alignment and execution. Works closely with category manager to use data to drive decisions within the category. Executes product and pricing information from the BU in preparation for product line reviews. Attends meetings with assigned national customers and other national accounts as necessary to grow our business and profitability Implements any new business or programs with assigned national customers Handles merchant calls and field to the proper contacts as necessary Works with RSM’s and SDR’s on field requests and action plans Follows up on customer issues/complaints and assigned national customers Assists in day to day duties as required by the Vice President Retail; Deckorators Prepares various reports as required Performs other duties as required Job Specifications Knowledge Minimum bachelor’s degree in business or marketing or equivalent experience Minimum of three years working on retail ready programs Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications Preferred manufacturing background, but not required Preferred experience and knowledge on UFP’s organization, culture, product lines and business systems Skills and abilities Proficiency in the use of the English language in reading, writing and speaking Ability to successfully interact with all organizational levels and the public Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines Demonstrate proficiency in general telephone and office etiquette and legible handwriting Demonstrated ability to be mobile in the work environment Ability to follow directions and instructions Demonstrate ability to develop and maintain strong customer relationships Ability to apply business math to manufacturing processes Ability to use a computer, and proficiency in the use of MS Office and other business related software Ability to pass a drug test Conduct Self-managing; works well under little supervision Highly motivated and enthusiastic Good interpersonal skills and good communicator Strong organization skills Be a team player and support the Company’s goals Conducts in a professional manner The Company is an Equal Opportunity Employer.