MRSGM NA Client Support, Surety Bonds - TEMP
Roanoke Insurance Group Inc. is part of Munich Re Group, providing expertise in specialty and marine lines of insurance. They are seeking a Temporary Employee – Client Support, Surety Bonds to provide customer service and perform administrative duties to support bond business. Responsibilities Provide quality and profitable customer service Perform administrative duties necessary to maintain and grow bond business Assist service team with bond requests New client setup Bond issuance Bond terminations Bond riders Broker of record changes Billing Scanning/imaging documents Bond renewals Underwriting submissions Additional projects as assigned by Bond Manager Utilize all available resources in order to properly obtain/maintain underwriting information Maintain follow-up system to ensure requests are processed timely Create and maintain positive relationships with customers and peers Provide backup support, as requested Skills Bachelor's Degree Preferred or equivalent work experience Excellent time management, customer service and interpersonal skills Strong communication skills (written, verbal and listening) Well organized with an aptitude for details Able to work independently while taking ownership of a task through completion Company Overview Roanoke delivers risk solutions with unmatched responsiveness, knowledge, and dedication to help you succeed in the supply-chain logistics and global trade industry. It was founded in 1935, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 201-500 employees. Its website is