MRSGM NA Client Support, Surety Bonds - TEMP

Roanoke Insurance Group Inc. is part of Munich Re Group, specializing in providing expertise in specialty insurance and surety risks. They are seeking a Temporary Employee for Client Support in Surety Bonds to assist with various administrative duties and customer service tasks in their Houston, TX office. Responsibilities In accordance with the objectives and procedures outlined by management, to provide quality and profitable customer service and to perform administrative duties necessary to maintain and grow bond business Assist service team with bond requests. This includes, but is not limited to: new client setup, bond issuance, bond terminations, bond riders, broker of record changes, billing, scanning/imaging documents, bond renewals, underwriting submissions and additional projects as assigned by Bond Manager Utilize all available resources in order to properly obtain/maintain underwriting information Maintain follow-up system to ensure requests are processed timely Create and maintain positive relationships with customers and peers Provide backup support, as requested Skills Excellent time management, customer service and interpersonal skills Strong communication skills (written, verbal and listening) Well organized with an aptitude for details Able to work independently while taking ownership of a task through completion Bachelor's Degree Preferred or equivalent work experience Company Overview Roanoke delivers risk solutions with unmatched responsiveness, knowledge, and dedication to help you succeed in the supply-chain logistics and global trade industry. It was founded in 1935, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 201-500 employees. Its website is