Mortgage Processing Assistant

Remote Full-time
Royal Credit Union is looking for a Mortgage Processing Assistant who is organized, detail-oriented, and passionate about delivering exceptional service. In this role, you will support mortgage loan processing, obtain and verify essential documents, and help create an outstanding experience for Members and team members alike.ResponsibilitiesProvide clerical support for mortgage loan processing and originating activitiesProvide exceptional experience to our clients, Members, and team members with every interactionObtain and verify documents needed for loan processing and originatingOrder necessary services for mortgage loans and complete final steps before closingSkillsHigh School Diploma or EquivalentMust be bondableOccasional travel required within Royal's geographic footprintWorking knowledge of financial services and basic accounting principles; ability to produce accurate, high-quality data entry and documentationStrong written and verbal communication abilities, interviewing and listening skills, and a strong customer service mindsetExceptional organizational skills with the ability to prioritize tasks, meet deadlines, and work efficiently under multiple deadlines and changing prioritiesAdept at analytical and critical thinking, resolving recurring problems, and making decisions related to complex daily workAbility to multitask, manage interruptions, function in high-volume settings, work independently with minimal supervision, and collaborate within a teamExperience working for a financial or Home Loan DepartmentBenefitsComprehensive medical, dental, and vision insurance plans5% 401k employer matchPaid family and sick leaveVacation and sick time accrualsChildcare reimbursementTuition and student loan debt assistancePet insuranceCompany OverviewRoyal Credit Union provides banking, loans, and credit services. It was founded in 1964, and is headquartered in Eau Claire, Wisconsin, USA, with a workforce of 501-1000 employees. Its website is https://www.rcu.org.



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