MongoDB Database Support Engineer
Job Description:
• Serve on the front line, providing customers with professional technical support services for MongoDB
• Resolve complex problems for customers with demanding deployments and business needs
• Assist fellow support engineers, lead the way in blogging and support content creation, collaborate with other departments, and have a direct, positive impact on product strategy
Requirements:
• Excellent knowledge of both RDBMS's and MongoDB, including all aspects of configuration and best practices
• Schema design, performance tuning, query optimization, & index tuning
• Backup solutions
• Replica set and sharding topologies
• Engine selection and usage
• Detailed understanding of monitoring requirements
• Demonstrable experience of administering Linux based systems
• Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes
• Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
• Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
• Enthused to expand your skill set with new technologies as the industry continues to evolve
• Availability to travel for the occasional team meeting, conference and customer visit
• Experience working with customers in English
• Completed MongoDB University courses
• Percona Backup for MongoDB
• Experience with MongoDB Atlas
• Postgres DBA troubleshooting (basic level or higher)
• Nagios, Percona Monitoring Plugins and other monitoring tools
• Configuration management solutions such as Ansible, Puppet or Chef
• Percona Toolkit suite
• Writing Python and golang is preferred
• Hands on experience of MySQL (Minimum 2+ years)
Benefits:
• flexible work hours
• various paid time off programs
• all your equipment for your remote office
• funds for career development (external training, certifications, conferences)
• ongoing connectivity allowances
• opportunity to participate in our equity incentive plan
• The Percona Adventure Team
• Work-from-Anywhere
• FlowDays
• FryDays
• overall flexibility
• support being socially responsible through our PAVE volunteering program
• Women Transforming Technology
Apply Now
Apply Now
• Serve on the front line, providing customers with professional technical support services for MongoDB
• Resolve complex problems for customers with demanding deployments and business needs
• Assist fellow support engineers, lead the way in blogging and support content creation, collaborate with other departments, and have a direct, positive impact on product strategy
Requirements:
• Excellent knowledge of both RDBMS's and MongoDB, including all aspects of configuration and best practices
• Schema design, performance tuning, query optimization, & index tuning
• Backup solutions
• Replica set and sharding topologies
• Engine selection and usage
• Detailed understanding of monitoring requirements
• Demonstrable experience of administering Linux based systems
• Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes
• Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)
• Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
• Enthused to expand your skill set with new technologies as the industry continues to evolve
• Availability to travel for the occasional team meeting, conference and customer visit
• Experience working with customers in English
• Completed MongoDB University courses
• Percona Backup for MongoDB
• Experience with MongoDB Atlas
• Postgres DBA troubleshooting (basic level or higher)
• Nagios, Percona Monitoring Plugins and other monitoring tools
• Configuration management solutions such as Ansible, Puppet or Chef
• Percona Toolkit suite
• Writing Python and golang is preferred
• Hands on experience of MySQL (Minimum 2+ years)
Benefits:
• flexible work hours
• various paid time off programs
• all your equipment for your remote office
• funds for career development (external training, certifications, conferences)
• ongoing connectivity allowances
• opportunity to participate in our equity incentive plan
• The Percona Adventure Team
• Work-from-Anywhere
• FlowDays
• FryDays
• overall flexibility
• support being socially responsible through our PAVE volunteering program
• Women Transforming Technology
Apply Now
Apply Now