MEDICAL REGISTRATION SPECIALIST
Description
Job Title
Medical Registration Specialist
Department
Medical Registration
Reports to
Site Manager
Status
Full Time/Non Exempt
Medical Registration Specialist Position Summary
Responsible for greeting and registering patients, as well as verifying all patient information and insurance details. Additionally, the medical registration specialist must collect co-pays, answer calls, and communicate with other medical employees as needed. Medical registration specialist may also schedule patient appointments.
Medical Registration Specialist Detailed Responsibilities
Greets and directs patients and visitors.
Demonstrates a commitment to āWorld Class Customer Serviceā and promotes a positive work environment.
Verifies patientās appointments and time upon registration.
Verifies patientās record is up to date and accurate. Makes appropriate changes in computer system and on patientās records.
Works closely with billing and scheduling departments for patient insurance verification.
Collect co-pays, deductibles and inquire on previous balances.
Assists with other medical office needs, including scheduling, telephone inquiries and taking payments.
Operates a personal computer and appropriate software packages or its equivalent.
Assist in requests for medical records.
Meet productivity, quality/accuracy and collections benchmarks.
Flexible to work at multiple locations and different shifts.
Performs other related duties as assigned or requested.
Medical Registration Specialist Specific Job Knowledge, Skill, and Ability
Excellent telephone skills and etiquette.
Ability to answer phone calls from patients, referring physicians and staff.
Use computer system to verify and update patient demographics. Scan materials or copy records to maintain patient files.
Ability to comply strictly with our core values (respect, integrity, compassion and excellence) with patients, fellow employees, physicians and vendors.
Communicate effectively with all departments about patient needs
Assist coworkers with all registration tasks and patient needs/requests.
Maintain a working knowledge of all insurance plans. Which includes collection of co-pay and allowable from patient.
Demonstrates a pleasant disposition, positive attitude, and possess the ability to maintain a cordial and professional approach during periods of stress.
Must be able to multitask in a very busy environment while maintaining attention to detail.
Is consistently at work and on time.
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
Maintains confidentiality
Among the many benefits of a career with Southwest Medical Imaging, are the following:
Medical, Dental & Vision Coverage
Potential for remote work after training
Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
Flexible Spending Accounts (FSA)
Dependent Care Reimbursement Accounts (DCRA)
Employee Assistance Program (EAP available if enrolled in Health plan)
401(k) retirement plan
Paid Time Off (PTO)
Company Paid Basic Life & AD&D Insurance
Voluntary Life Insurance
Voluntary Short Disability
Company Paid Long-Term Disability
Pet Discount Program
6 paid Company Holidays
Floating Holiday, Jury Duty & Bereavement Leave
Tuition Reimbursement
Competitive Salary
Leadership Mentoring Opportunities
Requirements
Qualifications
High School Diploma or Equivalent
Strong customer service and interpersonal skills
1+ year of experience working in healthcare (i.e. patient admitting,/registration, patient accounting, medical records, physician's office)
or completion of a medical billing or medical assistant trade school certificate
or 2+ years experience working in customer service within a non-healthcare industry
Basic computer Skills
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit and regularly required to stand and walk. Use hands to finger, handle, or feel; reach, push, pull with hands and arms, talk and hear. The employee may occasionally lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
Apply To This Job
Job Title
Medical Registration Specialist
Department
Medical Registration
Reports to
Site Manager
Status
Full Time/Non Exempt
Medical Registration Specialist Position Summary
Responsible for greeting and registering patients, as well as verifying all patient information and insurance details. Additionally, the medical registration specialist must collect co-pays, answer calls, and communicate with other medical employees as needed. Medical registration specialist may also schedule patient appointments.
Medical Registration Specialist Detailed Responsibilities
Greets and directs patients and visitors.
Demonstrates a commitment to āWorld Class Customer Serviceā and promotes a positive work environment.
Verifies patientās appointments and time upon registration.
Verifies patientās record is up to date and accurate. Makes appropriate changes in computer system and on patientās records.
Works closely with billing and scheduling departments for patient insurance verification.
Collect co-pays, deductibles and inquire on previous balances.
Assists with other medical office needs, including scheduling, telephone inquiries and taking payments.
Operates a personal computer and appropriate software packages or its equivalent.
Assist in requests for medical records.
Meet productivity, quality/accuracy and collections benchmarks.
Flexible to work at multiple locations and different shifts.
Performs other related duties as assigned or requested.
Medical Registration Specialist Specific Job Knowledge, Skill, and Ability
Excellent telephone skills and etiquette.
Ability to answer phone calls from patients, referring physicians and staff.
Use computer system to verify and update patient demographics. Scan materials or copy records to maintain patient files.
Ability to comply strictly with our core values (respect, integrity, compassion and excellence) with patients, fellow employees, physicians and vendors.
Communicate effectively with all departments about patient needs
Assist coworkers with all registration tasks and patient needs/requests.
Maintain a working knowledge of all insurance plans. Which includes collection of co-pay and allowable from patient.
Demonstrates a pleasant disposition, positive attitude, and possess the ability to maintain a cordial and professional approach during periods of stress.
Must be able to multitask in a very busy environment while maintaining attention to detail.
Is consistently at work and on time.
Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
Maintains confidentiality
Among the many benefits of a career with Southwest Medical Imaging, are the following:
Medical, Dental & Vision Coverage
Potential for remote work after training
Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
Flexible Spending Accounts (FSA)
Dependent Care Reimbursement Accounts (DCRA)
Employee Assistance Program (EAP available if enrolled in Health plan)
401(k) retirement plan
Paid Time Off (PTO)
Company Paid Basic Life & AD&D Insurance
Voluntary Life Insurance
Voluntary Short Disability
Company Paid Long-Term Disability
Pet Discount Program
6 paid Company Holidays
Floating Holiday, Jury Duty & Bereavement Leave
Tuition Reimbursement
Competitive Salary
Leadership Mentoring Opportunities
Requirements
Qualifications
High School Diploma or Equivalent
Strong customer service and interpersonal skills
1+ year of experience working in healthcare (i.e. patient admitting,/registration, patient accounting, medical records, physician's office)
or completion of a medical billing or medical assistant trade school certificate
or 2+ years experience working in customer service within a non-healthcare industry
Basic computer Skills
Physical Requirements
While performing the duties of this job, the employee is frequently required to sit and regularly required to stand and walk. Use hands to finger, handle, or feel; reach, push, pull with hands and arms, talk and hear. The employee may occasionally lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
Apply To This Job