Medical Billing & Collections Generalist
About the position
Responsibilities
• Review manual re-billing audits for accuracy and submit to supervisor for approval before posting.
• Contact payers, patients, or locations as appropriate to resolve billing issues.
• Document all work done in iWorkQ and patient notes in eIntake.
• Ensure good communication with locations and payers regarding billing matters.
• Process all adjustments within iWorkQ and manage doctor and insurance changes in eIntake.
• Report payer trends preventing payment to the BCC Supervisor.
• Resolve emails from BCC Supervisor/BCM within 48 hours.
• Review patient information in IMBS and eIntake to determine reasons for unpaid claims.
• Evaluate patient information in IMBS to assess validity of adjustments.
• Complete special projects as assigned by the BCD with specific instructions.
• Collaborate with BCC Supervisor and Team Lead on resolving payer and patient issues.
• Perform other duties as assigned.
Requirements
• High school diploma or GED equivalent.
• One to three years of related prior work experience in a team-oriented environment.
• Experience in the medical field and administrative record management is preferred.
• Strong customer service background.
• Ability to accurately perform simple mathematical calculations.
• Effective communication skills in English, both oral and written.
• General knowledge of federal payer program regulations and guidelines.
• Ability to interpret various forms of communication (verbal, non-verbal, written, listening, and visual).
• Knowledge of medical billing practices and billing reimbursement is preferred.
• Maintain confidentiality and discretion when handling sensitive information.
• Familiarity with medical terminology is preferred.
• Ability to multi-task with attention to detail.
• Self-motivated with strong organizational and time-management skills.
• Deductive problem-solving skills and a sense of urgency in responding to inquiries.
Nice-to-haves
• Knowledge of medical billing practices and reimbursement processes.
• Familiarity with medical terminology.
Benefits
• 401k
• Medical, Dental and Vision
• Life Insurance and Disability
• Generous Paid Time Off and Paid Holidays
• Employee Discount Program
• Employee Recognition Program
• Bonus and Incentive Opportunities
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
Apply Now
Apply Now
Responsibilities
• Review manual re-billing audits for accuracy and submit to supervisor for approval before posting.
• Contact payers, patients, or locations as appropriate to resolve billing issues.
• Document all work done in iWorkQ and patient notes in eIntake.
• Ensure good communication with locations and payers regarding billing matters.
• Process all adjustments within iWorkQ and manage doctor and insurance changes in eIntake.
• Report payer trends preventing payment to the BCC Supervisor.
• Resolve emails from BCC Supervisor/BCM within 48 hours.
• Review patient information in IMBS and eIntake to determine reasons for unpaid claims.
• Evaluate patient information in IMBS to assess validity of adjustments.
• Complete special projects as assigned by the BCD with specific instructions.
• Collaborate with BCC Supervisor and Team Lead on resolving payer and patient issues.
• Perform other duties as assigned.
Requirements
• High school diploma or GED equivalent.
• One to three years of related prior work experience in a team-oriented environment.
• Experience in the medical field and administrative record management is preferred.
• Strong customer service background.
• Ability to accurately perform simple mathematical calculations.
• Effective communication skills in English, both oral and written.
• General knowledge of federal payer program regulations and guidelines.
• Ability to interpret various forms of communication (verbal, non-verbal, written, listening, and visual).
• Knowledge of medical billing practices and billing reimbursement is preferred.
• Maintain confidentiality and discretion when handling sensitive information.
• Familiarity with medical terminology is preferred.
• Ability to multi-task with attention to detail.
• Self-motivated with strong organizational and time-management skills.
• Deductive problem-solving skills and a sense of urgency in responding to inquiries.
Nice-to-haves
• Knowledge of medical billing practices and reimbursement processes.
• Familiarity with medical terminology.
Benefits
• 401k
• Medical, Dental and Vision
• Life Insurance and Disability
• Generous Paid Time Off and Paid Holidays
• Employee Discount Program
• Employee Recognition Program
• Bonus and Incentive Opportunities
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
Apply Now
Apply Now