Medical Assistant-Remote

JD: Remote Medical Assistant Job Description (USA Citizens Only) We are seeking a highly organized, compassionate, and detail-oriented Remote Medical Assistant to join our growing telehealth team. This is an exciting entry-level opportunity for individuals passionate about healthcare and providing excellent patient support from the comfort of their home. ______________ Key Details Detail Specification Location Fully Remote (Work from Home) Eligibility USA Citizens Only Compensation $35 per hour Experience Level Entry Level (Training provided) ______________ Responsibilities As a Remote Medical Assistant, you will play a crucial role in managing patient flow and administrative tasks, ensuring seamless virtual healthcare delivery. Your duties will include: • Patient Communication: Handling inbound and outbound patient calls, emails, and secure portal messages in a professional and empathetic manner. • Scheduling & Coordination: Scheduling and confirming patient appointments, managing provider calendars, and coordinating referrals to specialists or external facilities. • Documentation & EHR Management: Accurately documenting patient information, vital signs (as reported by the patient), and provider instructions in the Electronic Health Record (EHR) system. • Administrative Support: Processing prior authorizations, managing prescription refill requests following provider approval, and preparing necessary forms. • Telehealth Support: Troubleshooting basic technical issues related to telehealth appointments (e.g., connection difficulties) and ensuring patients are ready for their virtual visit. • Billing Support: Assisting with basic insurance verification and relaying billing-related questions to the appropriate department. • Compliance: Adhering strictly to all HIPAA regulations and maintaining patient confidentiality at all times. ______________ Qualifications Required • Citizenship: Must be a United States Citizen (required for this remote position). • Technology: Must have a reliable high-speed internet connection, a quiet and private workspace, and proficiency with basic computer applications. • Communication Skills: Excellent verbal and written communication skills with a professional and compassionate telephone manner. • Organizational Skills: Strong attention to detail, organization, and the ability to manage multiple tasks simultaneously. • Education: High school diploma or equivalent. Preferred (But not required for entry level) • Completion of an accredited Medical Assistant program or equivalent training. • Basic knowledge of medical terminology and common EHR/EMR systems. ______________ Benefits • Competitive wage of $35 per hour. • Opportunity to work from home (fully remote). • Comprehensive training and professional development. ______________ How to Apply If you are a motivated USA Citizen looking for an entry-level remote role in healthcare and meet the qualifications listed above, please submit your resume and a brief cover letter outlining your interest in this specific position. We look forward to reviewing your application! Job Type: Full-time Pay: $30.00 - $35.00 per hour Expected hours: 40 per week Application Question(s): • Mention tentative date by which you can join? • What is your expected hourly rate? • Do you have a laptop and internet connection at home? Work Location: Remote Apply tot his job