Marketing and Strategy Director

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Market Strategy & Product Management
• Build market size, share, and competitive models to inform strategic direction. Responsible for leading the creation of the District Strategy
• Develop the product roadmap and Go to Market strategies, including Right to Win positioning.
• Lead strategy for SCS, small package, healthcare and premium segments to accelerate long term share and revenue growth.
• Communicate, document, and refine marketing strategy while tracking KPIs that measure progress toward long term objectives.
• Drive cross functional priorities including end to end initiatives, healthcare synergies, premium revenue growth and churn reduction.
• Lead engagement with ASC partners
• Business Planning & Reporting
• Lead annual business and marketing planning to define volume and revenue targets.
• Coordinate goal setting processes to ensure alignment with business objectives.
• Partner with regional and corporate teams to connect annual plans with long term (5 year) strategies.
• Deliver monthly performance reports to track progress against plan.
• Revenue Management & Pricing
• Responsible for ONE UPS pricing alignment, including ownership of SP, SCS and Cargo
• Establish incentive pricing policies across geographies and trade lanes.
• Deploy revenue management tools and systems across global teams.
• Lead customer and product profitability strategies; collaborate to influence results.
• Own published rate strategy and guide all supply and demand-based pricing decisions.
• Digital & SMB Growth – Customer Communications
• Shape the strategic direction for the small business segment.
• Drive digital growth initiatives and develop digital capability roadmaps.
• Manage multi-channel customer communications across
• Leadership & Talent Development
• Lead people processes including staffing, performance management, succession planning, and development.
• Identify team and individual skill gaps and create development plans.
• Ensure all direct and indirect reports have documented career goals with actionable development plans.
• Conduct consistent and objective performance evaluations, ensuring accountability and continuous improvement.
• Address performance issues promptly and foster a collaborative, high performance culture.
• Create opportunities for stretch assignments, skill expansion, and career progression; make strategic decisions regarding promotions and lateral moves.

Qualifications
• Minimum 7 years in UPS Marketing or an international business unit (or equivalent experience).
• Marketing experience spanning at least two disciplines.
• Proven ability to lead across complex, multi geographic, cross functional environments.
• Demonstrated ability to diagnose business challenges and deliver insights to senior leadership.
• Strong understanding of UPS pricing and cost models.
• Master’s degree preferred.
• Spanish and English speaking required

Key Responsibilities – both International Small Package and SCS

Employee Type:

Permanent

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