Manager - Quality Management (Remote and Temporary)
Essential Duties and Responsibilities:
• Assess and evaluate staff performance based on established goals and standards.
• Identify and develop areas of opportunity for direct reports.
• Manage QC supervisors' performance management and tracking methods.
• Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.
• Develop reports and presentations related to quality initiatives.
• Act as the point of contact when the Senior Quality Manager is unavailable.
• Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
Per Client Requirement:
• Must be a US Citizen
• Be able to pass a federal background with a credit component
• Must reside in Contiguous US
Home Office Requirements:
Please note: For this position Maximus will provide equipment to use.
• Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
• Minimum 5mpbs upload speed
• Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source- Must currently and permanently reside in the Continental US
• Must have a smartphone which will be required to log into Maximus systems
Minimum Requirements
• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
• Must be a US Citizen
• Ability to pass a Federal Government Clearance
• Ability to work an eight (8) hour shift, 5 days per week anytime between the hours of 6:30AM-2:30AM EST (including weekends).
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .
Minimum Salary
$64,000.00
Maximum Salary
$72,000.00
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• Assess and evaluate staff performance based on established goals and standards.
• Identify and develop areas of opportunity for direct reports.
• Manage QC supervisors' performance management and tracking methods.
• Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.
• Develop reports and presentations related to quality initiatives.
• Act as the point of contact when the Senior Quality Manager is unavailable.
• Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
Per Client Requirement:
• Must be a US Citizen
• Be able to pass a federal background with a credit component
• Must reside in Contiguous US
Home Office Requirements:
Please note: For this position Maximus will provide equipment to use.
• Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
• Minimum 5mpbs upload speed
• Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
- Private and secure work area and adequate power source- Must currently and permanently reside in the Continental US
• Must have a smartphone which will be required to log into Maximus systems
Minimum Requirements
• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
• Must be a US Citizen
• Ability to pass a Federal Government Clearance
• Ability to work an eight (8) hour shift, 5 days per week anytime between the hours of 6:30AM-2:30AM EST (including weekends).
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [email protected] .
Minimum Salary
$64,000.00
Maximum Salary
$72,000.00
Apply tot his job
Apply To this Job