Manager, Information Technology
Job Summary:
The Manager, Information Technology is responsible for working closely with customers, business partners, project managers, and team members to understand business requirements that drive the analysis and design of quality solutions that are aligned with business and IT strategies and comply with the organization’s architectural standards.
Essential Functions:
Manage a team of Information Technology professionals
Provide leadership, vision, management goals, priorities, metrics, measures, recognition and discipline
Responsible for the relationship between key business stakeholders and IT and accountable for the team’s delivery of the associated business services
Set vision and direction of department
Responsible for the team’s execution of assigned work
Develop strategy and high-level implementation plans for the delivery of new technology
Evaluate, validate, and communicate the business proposition associated with new technology initiatives
Improve solution functionality and efficiency with added business value as the goal
Liaise closely with other business areas to optimize the use of systems and applications
Systematically evaluate currently deployed services; develop and manage plans to optimize delivery and support mechanisms
Regularly assess the associated technology platforms to ensure that the platforms meet the required standards for reliability, availability, security, cost and performance, business value justification, regulatory compliance, and architecture
Develop, document, and maintain short and long term plans
Foster relationship management through communication to key business stakeholders
Focus on business decisions required by technology, development status, problems and issues, project status and success
Develop technical, project management and leadership skills of IT professionals
Represent IT in project and/or business meeting and engagements
Participate in conference calls or visits with vendors/third parties
Introduce new customers to IT services and assist in familiarizing them with appropriate systems, services, policies, and procedures
Participate in departmental meetings/activities and contribute to a collaborative team environment
Work with staff to set performance goals and objectives
Provide daily supervision and review of work products
Provide feedback on performance on a regular basis
Develop career plans for staff based on their input and team objectives
Lead and provide technical guidance of direct reports
Responsible for managing projects, organizing and directing people and projects
Provide technical guidance, training, and work direction to direct reports
Leverage personnel to develop new programs, systems in relation to assigned responsibilities
Demonstrate logical, systematic approaches and methods
Produce high-quality, functional solutions
Recommend changes or modify solutions as necessary to implement enhancements, resolve production problems, or improve operating efficiency
Coordinate and manage vendor relationships and accountability on project involvement and deliverables
Perform any other job duties as requested
Education and Experience:
Bachelor's degree in Business, Computer Science or related field or equivalent years of relevant work experience is required
Minimum of three (3) years of IT Lead or Management experience is required; successful completion of the CareSource University Individual Contributor Leadership Program may be considered in lieu of experience
Minimum of three (3) years of relevant IT experience is required
Experience translating business requirements into technical specifications is preferred
Technical teaching skills or experience is preferred
Project planning and project management experience is preferred
Competencies, Knowledge and Skills:
Strong learning competency and ability to teach others
Troubleshooting and problem solving capabilities
Project planning skills and abilities IT architecture design and implementation (infrastructure or application development)
Solid project planning and management capabilities
Effective technical programming, analysis, and specification skills
Process and/or workflow planning and design skills
Network protocols and security standards
Ability to use and apply Cisco technologies
Application Development tools and
Enterprise Architecture (e.g. TOGAF)
Advanced troubleshooting and problem solving capabilities
Advanced system configuration skills
Proficient in Microsoft technologies (infrastructure or application development)
Strong knowledge of best practices relative to application development or infrastructure standards
Excellent oral and written communication
Ability to manage personal and team time effectively
Effective organization and prioritization
Effective facilitation and interpersonal
Effective management and leadership
Knowledge of the healthcare and managed care philosophy and culture
Licensure and Certification:
ITIL, MCD, MCSE, CCNE, CISSP, other Infrastructure, Development, or IT Management specific certifications are preferred
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$94,100.00 - $164,800.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
#LI-GM1
Apply To This Job
The Manager, Information Technology is responsible for working closely with customers, business partners, project managers, and team members to understand business requirements that drive the analysis and design of quality solutions that are aligned with business and IT strategies and comply with the organization’s architectural standards.
Essential Functions:
Manage a team of Information Technology professionals
Provide leadership, vision, management goals, priorities, metrics, measures, recognition and discipline
Responsible for the relationship between key business stakeholders and IT and accountable for the team’s delivery of the associated business services
Set vision and direction of department
Responsible for the team’s execution of assigned work
Develop strategy and high-level implementation plans for the delivery of new technology
Evaluate, validate, and communicate the business proposition associated with new technology initiatives
Improve solution functionality and efficiency with added business value as the goal
Liaise closely with other business areas to optimize the use of systems and applications
Systematically evaluate currently deployed services; develop and manage plans to optimize delivery and support mechanisms
Regularly assess the associated technology platforms to ensure that the platforms meet the required standards for reliability, availability, security, cost and performance, business value justification, regulatory compliance, and architecture
Develop, document, and maintain short and long term plans
Foster relationship management through communication to key business stakeholders
Focus on business decisions required by technology, development status, problems and issues, project status and success
Develop technical, project management and leadership skills of IT professionals
Represent IT in project and/or business meeting and engagements
Participate in conference calls or visits with vendors/third parties
Introduce new customers to IT services and assist in familiarizing them with appropriate systems, services, policies, and procedures
Participate in departmental meetings/activities and contribute to a collaborative team environment
Work with staff to set performance goals and objectives
Provide daily supervision and review of work products
Provide feedback on performance on a regular basis
Develop career plans for staff based on their input and team objectives
Lead and provide technical guidance of direct reports
Responsible for managing projects, organizing and directing people and projects
Provide technical guidance, training, and work direction to direct reports
Leverage personnel to develop new programs, systems in relation to assigned responsibilities
Demonstrate logical, systematic approaches and methods
Produce high-quality, functional solutions
Recommend changes or modify solutions as necessary to implement enhancements, resolve production problems, or improve operating efficiency
Coordinate and manage vendor relationships and accountability on project involvement and deliverables
Perform any other job duties as requested
Education and Experience:
Bachelor's degree in Business, Computer Science or related field or equivalent years of relevant work experience is required
Minimum of three (3) years of IT Lead or Management experience is required; successful completion of the CareSource University Individual Contributor Leadership Program may be considered in lieu of experience
Minimum of three (3) years of relevant IT experience is required
Experience translating business requirements into technical specifications is preferred
Technical teaching skills or experience is preferred
Project planning and project management experience is preferred
Competencies, Knowledge and Skills:
Strong learning competency and ability to teach others
Troubleshooting and problem solving capabilities
Project planning skills and abilities IT architecture design and implementation (infrastructure or application development)
Solid project planning and management capabilities
Effective technical programming, analysis, and specification skills
Process and/or workflow planning and design skills
Network protocols and security standards
Ability to use and apply Cisco technologies
Application Development tools and
Enterprise Architecture (e.g. TOGAF)
Advanced troubleshooting and problem solving capabilities
Advanced system configuration skills
Proficient in Microsoft technologies (infrastructure or application development)
Strong knowledge of best practices relative to application development or infrastructure standards
Excellent oral and written communication
Ability to manage personal and team time effectively
Effective organization and prioritization
Effective facilitation and interpersonal
Effective management and leadership
Knowledge of the healthcare and managed care philosophy and culture
Licensure and Certification:
ITIL, MCD, MCSE, CCNE, CISSP, other Infrastructure, Development, or IT Management specific certifications are preferred
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$94,100.00 - $164,800.00CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
#LI-GM1
Apply To This Job