[Remote] Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. AGS - American Gaming Systems is seeking a Technical Program Manager to oversee the delivery lifecycle within their Interactive engineering organization. This role involves managing roadmaps, coordinating cross-functional teams, and ensuring timely releases in a regulated iGaming environment.ResponsibilitiesPartner with the VP of Interactive Systems, Systems Architect and engineering leads to build and maintain the Interactive engineering roadmap across platform, game, and infrastructure workstreamsOwn quarterly planning cycles including capacity modeling, cross-team dependency mapping, and milestone definition across DevOps, Platform, Game Dev, and QAAssessing technical feasibility of roadmap commitments in collaboration with Platform and DevOps leads, surfacing conflicts between business priorities and engineering capacity before they become delivery missesMaintain a rolling 90-day delivery view with clearly defined owners, milestones, and risk flags visible to leadershipMaintain communication and roadmap status reports with remote teams in Europe and IndiaLead requirements gathering across business stakeholders, operators, and internal engineering teams, translating product and compliance needs into clearly defined technical specifications and acceptance criteriaOwn scope definition and change control, ensuring all scope changes are documented, assessed for impact, and approved before work beginsWork with architects, platform leads, and game developers to decompose initiatives into deliverable work with realistic effort estimatesEnsure requirements traceability from business objective through design, development, QA sign-off, and regulated market deploymentServe as the coordination layer between Game Dev, Platform and QA, ensuring test plans, regression cycles, and certification timelines are built into delivery schedules from the startCoordinate with DevOps and Platform teams on environment readiness, deployment windows, and infrastructure dependencies that affect game and feature deliveryIdentify, track, and actively mitigate risks and blockers — escalating with recommended solutions, not just status updatesLead retrospectives across teams and drive process improvements that measurably reduce delivery friction between Platform, Game Dev, and QAMaintain project documentation including roadmaps, decision logs, risk registers, and change logs in Jira, Smartsheets and ConfluenceSkills4+ years in a Technical Project Manager, Engineering Program Manager, or equivalent role managing cross-functional engineering teamsDemonstrated experience owning engineering roadmaps and delivery plans — not just tracking tasks against someone else's planTechnical foundation sufficient to engage credibly with DevOps, platform, and software engineering teams — prior hands-on engineering, infrastructure, or QA experience strongly preferredExperience coordinating delivery across multiple engineering disciplines simultaneously (e.g., platform/infrastructure, application development, and QA)Proven ability to gather and document technical requirements from both technical and non-technical stakeholdersExperience managing projects with regulated delivery requirements or compliance-gated release cyclesFamiliarity with CI/CD pipelines, cloud infrastructure concepts, and environment management as they relate to release coordinationProficiency with Jira, Confluence, and related project tracking toolingBachelor's degree in Computer Science, Engineering, or related field preferredPMI Certification and Agile Scrum Certification preferredPMI-PMP, PMI-ACP, Agile CSM/CSPO, and/or SAFe Practitioner certificationsExperience working in regulated industriesCasino gaming experienceExperience with projects that involve both software and cloud development componentsExperience working with Jira, Confluence, Smartsheet, and SharePointCompany OverviewAGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. It was founded in 2005, and is headquartered in Concord, Ontario, CAN, with a workforce of 501-1000 employees. Its website is http://www.playags.com.Company H1B SponsorshipAGS - American Gaming Systems has a track record of offering H1B sponsorships, with 14 in 2025, 6 in 2024, 7 in 2023, 3 in 2022, 5 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.