Learning & Development Associate - 18 Month Contract

Raymond James Ltd. is Canada’s leading independent investment dealer offering high quality investment products and services. They are seeking a Learning & Development Associate to enhance employee competencies through designing and conducting training programs that align with the company’s core values.ResponsibilitiesCollaborate with PCG teams and RJL Divisions to identify target audience’s training requirements and needsDevelop create and deploy a variety of types of learning materialsWrite/produce standardized business process user manuals (job aids)Assist with layout, editing, and organizing of content as requiredEvaluate the effectiveness of training by measuring and evaluating feedback from participantsDesign assessments for verifying learner knowledge and capability and provide summarized reportingEnsure training content is kept up to date on a regular basis by deploying a review/update process that is maintainedIdentify training needs by evaluating strengths and weaknessesDeliver training coursesDeliver “ad hoc” training as required/scheduled for new recruits across the Raymond James’ business linesPeriodically evaluate ongoing programs to ensure that they reflect any changesStay abreast of the new trends and tools in employee development; andOther duties as assignedSkillsPost-secondary education in learning principles and/or certification in adult continuing education or instruction skills is an assetExperience in the financial services or brokerage industry requiredProven experience in designing multiple training events in a corporate settingKnowledge of instructional design theory and learning principlesFamiliarity with traditional and modern training methods, tools and techniquesSound decision making and organizational skillsAbility to apply adult learning principlesAbility to think critically and ask targeted questions to determine needs and respond appropriatelyExperience with multiple delivery methods, including e-learning initiativesExperience in a boardroom training environmentProficiency in business process concepts (i.e. work flow diagrams, process mapping techniques)Excellent planning abilities, including project management basicsSuperior interpersonal, written and verbal communication skillsFrench language skills is an assetAbility to work independentlyStrong presentation and writing skillsKnowledge of Articulate Storyline/Rise/360Excellent proficiency with Microsoft 365 and SharePoint onlineKnowledge of a Learning Management SystemQuick learner, dependable, professional, creative and innovativeBenefitsHealth BenefitsRRSP Matching ProgramEmployee Stock Purchase PlanPaid Time OffVolunteer DaysDiscretionary BonusesTuition ReimbursementCompany OverviewRaymond James Ltd. is the Canadian subsidiary of Raymond James Financial, Inc., one of North America’s leading independent financial services firms. It was founded in 1962, and is headquartered in Toronto, Ontario, CAN, with a workforce of 5001-10000 employees. Its website is https://www.raymondjames.ca/.