Learning and Development Coordinator

Marsh McLennan Agency is seeking a Learning and Development Coordinator responsible for coordinating and administering regional learning activities and talent development projects. The role includes managing logistics for courses, supporting onboarding events, and administering various talent systems to enhance the learning organization.ResponsibilitiesCoordinate virtual and on-site courses based on regional needsReserve conference rooms, contact instructors to schedule courses and obtain course logistics (e.g., room set-up, Zoom login, class size, CE credits, catering)Complete prep work for courses (e.g. ordering refreshments, communications, materials)Coordinate with instructors prior to course start date to confirm logistics and handle post-event administrationDisplay refreshments/catered meals, distribute materials, meet and greet instructors/attendees, provide sign-in sheet and “break down” live and virtual classroomsServe as technical producer in virtual classrooms (commonly utilizing Zoom)Collaborate with colleagues regionally to ensure logistics are handled for classes taking place in other MMA locationsSupport regional onboarding event (Unite)Order supplies as needed and track on inventoryAssist with the administration of the Personal Excellence Plan (P.E.P.) programOrder materials approved through P.E.P. education reimbursement programRegister colleagues for off-site courses and exams with appropriate institutionRespond to questions regarding P.E.P. program policy guidelines, approval process, designation information, course availability, and resource optionsEnsure use of proper discount codes for enrollment at various educational institutionsProcess P.E.P. forms and invoices for approved expensesAdminister various talent systemsMonitor and manage the learning email inboxAdd events to the main scheduling calendar and manage changesAdminister the Learning Management System (LMS) to set-up learning objects, enroll and withdraw colleagues from courses and access their learning recordsReceive and respond to cases submitted from the MMA University help desk via ServiceNow and maintain L&D intranet (The Loop) pageOther responsibilities and tasks, as assignedSkillsBachelor's degree preferred1 year of Human Resources, Learning & Development or related field experience preferredPrevious experience with HRIS, Learning Management System, or Performance Management System preferredAspirations to become an internal trainer and to develop expertise in facilitation and public speakingOrganizational and interpersonal skills along with attention to detail and desires to workDemonstrated ability to effectively work within a team, at a varied pace, adhere to schedules and deadlines, prioritize workload and manage multiple projects simultaneouslyWillingness to jump in and complete projects as neededAbility to think 'outside-the-box' and contribute innovative ideas and suggestions to the teamProficiency with the Microsoft Suite including work experience creating professional level documents, and presentationsAbility to work effectively in the office or virtually leveraging all technology tools availableProfessional written and verbal communication skillsComfortable with setting-up A/V equipment, video conference software (Zoom), and coordinating or facilitating virtual meetingsWork is performed in a typical interior/office work environment and virtuallyFlexible office hours; however, must be available when programs are held to ensure they run smoothlyAbility to use computer keyboard and sit in a stationary position for extended periodsTravel to various MMA offices occasionally requiredBenefitsHealth and welfareTuition assistance401KEmployee assistance programDomestic partnership benefitsCareer mobilityEmployee network groupsVolunteer opportunitiesOther programsCompany OverviewMarsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan. It was founded in 2003, and is headquartered in White Plains, New York, USA, with a workforce of 10001+ employees. Its website is https://www.marshmma.com.



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