Lead Talent Acquisition Coordinator

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

About the Role

Black Duck Software is seeking a detail-oriented and proactive Recruiting Coordinator to support our global Talent Acquisition team. This role is critical in ensuring a seamless candidate experience and efficient recruiting operations. The Recruiting Coordinator will oversee ATS administration, troubleshoot system issues, facilitate the offer process and manage interview scheduling.

Key Responsibilities
• Greenhouse ATS Administration & Troubleshooting
• Maintain and update candidate records in Greenhouse ATS.
• Ensure data integrity and compliance with recruiting processes.
• Generate reports and dashboards to support recruiter and hiring manager needs.
• Act as the first point of contact for ATS-related issues, troubleshooting and escalating technical problems when necessary.
• Global Team Collaboration
• Coordinate recruiting activities across multiple regions and time zones.
• Partner with recruiters, hiring managers, and HR colleagues worldwide to ensure smooth communication and alignment.
• Adapt scheduling and processes to accommodate global hiring needs.
• Interview Scheduling & Coordination
• Partner with recruiters and hiring managers to schedule interviews across multiple time zones.
• Communicate logistics to candidates and interviewers, ensuring a smooth experience.
• Manage rescheduling and last-minute changes with professionalism.
• Offer Letter Administration
• Draft, review, and administer offer letters in collaboration with recruiters.
• Ensure accuracy of compensation details, start dates, and compliance requirements.
• Track offer acceptance and coordinate onboarding handoff.
• Recruiting Operations Support
• Assist recruiters with candidate communication and interview scheduling.
• Oversee and administer to Background Check Process.
• Support employer branding initiatives and candidate engagement activities.
• Contribute to process improvements that enhance efficiency and candidate experience.
• Support reporting regimen by producing scheduled and Ad Hoc reports as necessary.

Qualifications
• 3+ years of experience in recruiting coordination
• Hands-on experience with Greenhouse ATS (or similar applicant tracking systems).
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills, with experience working across global teams.
• High attention to detail and commitment to confidentiality.
• Problem-solving mindset with the ability to troubleshoot technical issues.

Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.

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