Lead Product Owner (EMR)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.The Lead Product Owner – Clinical Administration & Billing is a senior individual contributor with end‑to‑end accountability for delivering mission‑critical clinical administration and billing capabilities within the iKnowMed (IKM) platform. This role owns the full product lifecycle—from discovery and backlog strategy through delivery, release, and continuous optimization—for complex, highly regulated healthcare solutions.The Lead Product Owner partners deeply with Engineering, Architecture, Quality, Compliance, and Business stakeholders to ensure problems are clearly defined, solutions are technically sound, regulatory requirements are met, and customer value is delivered predictably at scale. This role operates with a high degree of autonomy, drives complex cross‑team dependencies, and sets the standard for product ownership excellence while mentoring other Product Owners.This position requires strong domain expertise, technical fluency, and the ability to balance strategic intent with hands‑on execution in a fast‑moving, high‑impact environment.Key Outcomes & ImpactEnd‑to‑end ownership of complex clinical and billing product domains, driving initiatives from concept through production release with minimal oversightStrong engineering partnership resulting in efficient sequencing, reliable delivery, and well‑designed, scalable solutionsHigh‑quality delivery with a strong quality mindset—meeting sprint commitments, Definition of Done, and regulatory obligations with low defect leakageClear alignment of product goals, OKRs, and backlog priorities across leadership, business, compliance, and delivery teamsContinuous product evolution informed by customer feedback, lifecycle stage, regulatory change, and business prioritiesIncreased product delivery maturity through mentoring and coaching of Product Owners and influencing best practices across the organizationKey Responsibilities:Product Ownership & DeliveryOwn and evolve key IKM functional areas, including:Clinical charting (Problems & Diagnoses)Charge Capture and Billing workflowsSchedulingContent ingestion into IKMMessage CenterMaintain and continuously groom a prioritized backlog that balances new capabilities, enhancements, technical debt, maintenance, and regulatory needsTranslate business, clinical, billing, regulatory, and non‑functional requirements into high‑quality user stories with clear acceptance criteriaDefine release strategy, value‑based slicing, and incremental delivery plans to maximize customer and business impactDrive estimation, sequencing, and scope trade‑off discussions with engineering partnersStakeholder & Cross‑Functional LeadershipRepresent the voice of the customer in prioritization, sprint planning, reviews, and release discussionsProactively identify, manage, and communicate complex dependencies across product, engineering, quality, compliance, and operational teamsEngage Legal, Compliance, and Regulatory stakeholders to validate requirements and ensure audit‑ready deliveryCoordinate with PMO to align to and influence best‑practice standards for the Product Owner roleQuality, Risk & Operational ExcellenceLead UAT strategy and execution, refining development and testing practices to reduce risk and defects prior to releaseOwn defect backlog and triage process for assigned product areas; partner with Support and Account teams to ensure transparency and resolutionIdentify, assess, and actively socialize delivery risks (in partnership with the Scrum Master)Support CAPA‑level documentation and remediation activities as requiredCoaching & MentorshipMentor and coach Product Owners on backlog management, refinement practices, stakeholder engagement, and delivery executionServe as a role model for strong product discipline, customer empathy, and outcome‑driven deliveryMinimum RequirementDegree or equivalent and typically requires 7+ years of relevant experience.Critical Skills7+ years of experience in Product Ownership, Product Management, or Agile delivery rolesProven track record leading complex, cross‑functional product initiatives from concept through production releaseDemonstrated success operating in highly regulated environments (healthcare, clinical systems, billing, revenue cycle, or equivalent)Strong working knowledge of clinical workflows and billing concepts; experience with oncology, EHRs, or revenue cycle systems is a strong plusTechnical & Delivery SkillsHigh degree of technical fluency, with the ability to collaborate effectively with engineers and architectsDeep understanding of Agile/Scrum practices, backlog management, and incremental deliveryExperience balancing feature delivery with technical debt, platform stability, and performance needsStrong documentation discipline with the ability to create clear, auditable artifactsLeadership & Way of WorkingOperates independently with sound judgment, thriving in ambiguity and complex decision‑making environmentsExceptional stakeholder management, communication, and influence skillsStrong customer empathy with the ability to frame problems, identify root causes, and deliver meaningful outcomesDemonstrated ability to mentor peers and raise overall delivery maturityWe are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$116,200 - $193,600McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.McKesson job postings are posted on our career site: careers.mckesson.com.McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.Join us at McKesson!