Lead Product Owner (EMR)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Lead Product Owner – Clinical Administration & Billing is a senior individual contributor with end‑to‑end accountability for delivering mission‑critical clinical administration and billing capabilities within the iKnowMed (IKM) platform. This role owns the full product lifecycle—from discovery and backlog strategy through delivery, release, and continuous optimization—for complex, highly regulated healthcare solutions. The Lead Product Owner partners deeply with Engineering, Architecture, Quality, Compliance, and Business stakeholders to ensure problems are clearly defined, solutions are technically sound, regulatory requirements are met, and customer value is delivered predictably at scale. This role operates with a high degree of autonomy, drives complex cross‑team dependencies, and sets the standard for product ownership excellence while mentoring other Product Owners. This position requires strong domain expertise, technical fluency, and the ability to balance strategic intent with hands‑on execution in a fast‑moving, high‑impact environment. Key Outcomes & Impact End‑to‑end ownership of complex clinical and billing product domains, driving initiatives from concept through production release with minimal oversight Strong engineering partnership resulting in efficient sequencing, reliable delivery, and well‑designed, scalable solutions High‑quality delivery with a strong quality mindset—meeting sprint commitments, Definition of Done, and regulatory obligations with low defect leakage Clear alignment of product goals, OKRs, and backlog priorities across leadership, business, compliance, and delivery teams Continuous product evolution informed by customer feedback, lifecycle stage, regulatory change, and business priorities Increased product delivery maturity through mentoring and coaching of Product Owners and influencing best practices across the organization Key Responsibilities: Product Ownership & Delivery Own and evolve key IKM functional areas, including: Clinical charting (Problems & Diagnoses) Charge Capture and Billing workflows Scheduling Content ingestion into IKM Message Center Maintain and continuously groom a prioritized backlog that balances new capabilities, enhancements, technical debt, maintenance, and regulatory needs Translate business, clinical, billing, regulatory, and non‑functional requirements into high‑quality user stories with clear acceptance criteria Define release strategy, value‑based slicing, and incremental delivery plans to maximize customer and business impact Drive estimation, sequencing, and scope trade‑off discussions with engineering partners Stakeholder & Cross‑Functional Leadership Represent the voice of the customer in prioritization, sprint planning, reviews, and release discussions Proactively identify, manage, and communicate complex dependencies across product, engineering, quality, compliance, and operational teams Engage Legal, Compliance, and Regulatory stakeholders to validate requirements and ensure audit‑ready delivery Coordinate with PMO to align to and influence best‑practice standards for the Product Owner role Quality, Risk & Operational Excellence Lead UAT strategy and execution, refining development and testing practices to reduce risk and defects prior to release Own defect backlog and triage process for assigned product areas; partner with Support and Account teams to ensure transparency and resolution Identify, assess, and actively socialize delivery risks (in partnership with the Scrum Master) Support CAPA‑level documentation and remediation activities as required Coaching & Mentorship Mentor and coach Product Owners on backlog management, refinement practices, stakeholder engagement, and delivery execution Serve as a role model for strong product discipline, customer empathy, and outcome‑driven delivery Minimum Requirement Degree or equivalent and typically requires 7+ years of relevant experience. Critical Skills 7+ years of experience in Product Ownership, Product Management, or Agile delivery roles Proven track record leading complex, cross‑functional product initiatives from concept through production release Demonstrated success operating in highly regulated environments (healthcare, clinical systems, billing, revenue cycle, or equivalent) Strong working knowledge of clinical workflows and billing concepts; experience with oncology, EHRs, or revenue cycle systems is a strong plus Technical & Delivery Skills High degree of technical fluency, with the ability to collaborate effectively with engineers and architects Deep understanding of Agile/Scrum practices, backlog management, and incremental delivery Experience balancing feature delivery with technical debt, platform stability, and performance needs Strong documentation discipline with the ability to create clear, auditable artifacts Leadership & Way of Working Operates independently with sound judgment, thriving in ambiguity and complex decision‑making environments Exceptional stakeholder management, communication, and influence skills Strong customer empathy with the ability to frame problems, identify root causes, and deliver meaningful outcomes Demonstrated ability to mentor peers and raise overall delivery maturity We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $116,200 - $193,600 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected] . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!