Law Clerk - Document Review - 166611

We’re Hiring! Our key client in the Legal industry is growing like crazy and adding to their team. We have a Client Services Project Specialist role on the team. Pay Rate: $25.65 - $30.78/hour on W2 Work Type: Remote – 50 miles within approved HUB location Duration: 12-month contract (with possible extension) Job Overview: • Project Attorneys/Specialists ensure their assigned tasks are handled timely and in line with the provided directions and expected results. • Ensures that consumer-facing discussions are effective and handled with empathy. • This position requires collaboration and coordination with internal teams, project managers, and clients. • Attention to quality assurance and meeting client deadlines and deliverables are other key elements of the role. • Project Attorneys/Specialists will professionally communicate with clients and demonstrate a client-focused ethos. • This role is expected to be an escalation route to review consumer-facing inquiries or issues that cannot be resolved by standardized processes. Key Responsibilities: • Respond to complex inquiries from customers and clients across various communication methods, including phone, email, and written correspondence. • Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required. • Work effectively in a highly collaborative environment with various business partners. • Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project. • Assist the supervisor or PM in resolving any issues that might arise • Monitor the overall health of the case by identifying any errors and creating solutions for resolution. Qualifications: • JD from an accredited US law school or foreign law degree and LLM. • Experience with MS Office Suite, specifically Word, Excel, Access, and Outlook • Flexible and customer service focused • Outstanding written and verbal communication skills are required. • Ability to clearly communicate complex ideas to diverse audiences. • Ability to handle changing or competing priorities to support business needs. • Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking and a keen attention to detail are all required. • Blended background of law and math, particularly statistics and KPI analysis is preferred. Raise PBC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veterans' status, sexual orientation, or any other characteristic protected by law. Raise PBC is an equal opportunity employer encouraging diversity in the workplace. #HOTJOB Job Type: Contract Pay: $25.65 - $30.78 per hour Benefits: • Dental insurance • Health insurance • Vision insurance Work Location: Remote