Key Account Manager (Insurance)

🧡 Coverflex
Work changed. Pay didn’t.
Coverflex exists to make compensation work for everyone.
Pay is still rigid, fragmented, and hard to feel.
We turn compensation into choice — one platform, one card, one app — for benefits, meal allowance, insurance and more.
Our platform is simple for HR and meaningful for employees.
We provide choice, smarter compensation tools and empowerment.
⚙️ TL;DR (The Essentials)
Role: Key Account Manager (Insurance)
Seniority Level: Intermediate / Senior
Type: Individual Contributor
Languages: English (main) / Spanish (fluent, so you can actually sell)
Main Tools: HubSpot, LinkedIn Sales Navigator, Notion, Slack
Regulatory requirement: level 2 Insurance Mediation/Distribution License (or higher)
Location: Remote (Spain)
Compensation:
Base Salary: €45,000 – €55,000

Bonus / Commissions: OTE 70/30

Equity: Yes – Stock Options under our Equity Incentive Plan

Benefits: you can check them below (at the end of the page)

Contract Type: Permanent

💥 Your Impact
This role exists to accelerate revenue growth in Spain by expanding existing customer accounts through structured upsell and cross-sell of insurance products, while strengthening long-term customer relationships.
You’ll play a crucial role in sustainable growth by maximising customer lifetime value, ensuring customers receive the right insurance solutions as they evolve, and reinforcing Coverflex as a trusted partner in employee benefits and health insurance.
You’ll know you’re successful when, after 90 days, you’ve…
Built a clear expansion pipeline across your portfolio and started converting opportunities into revenue

Established strong relationships with key customer stakeholders (HR + Finance)

Developed a consistent, repeatable outreach rhythm (meetings, calls, follow-ups)

Proven you can balance volume with quality conversations and consultative selling

How we’ll measure success:
Main KPI 1: Upsell and cross-sell revenue generated from existing accounts

Main KPI 2: Number of expansion opportunities identified, qualified, and closed

Main KPI 3: Portfolio engagement metrics (meetings booked, calls made, conversion rates)

⚡ Reality Check - What Makes This Role Hard
Let’s be real, this is not a “relationship manager” role where things just flow.
Here’s what makes it challenging:
You’ll manage a high volume of accounts and still need to maintain quality, value-driven conversations

Even with existing customers, you’ll face objections like “we don’t need this now” or “we already have a solution”

You’ll navigate multiple decision-makers, especially HR + Finance who may have different priorities

You’ll need to be consistent with high volume (calls/emails every day) while keeping energy and focus high

You’ll be expected to hit targets in a consultative environment where trust-building and timing matter.

👤 You
Must-haves (evidence, not years)
Proven track record in health insurance, life insurance, and pensions.

Level 2 Insurance Mediation/Distribution License (or higher)

Proven B2B Sales or Customer Success experience with commercial responsibility

Comfortable owning expansion conversations across stakeholders (HR + Finance)

Highly organised and disciplined managing portfolio activity and follow-ups

Confident hitting targets through structured execution and pipeline discipline

Strong CRM mastery (e.g., HubSpot / Salesforce)

Nice-to-have
End-to-end sales cycle management experience (discovery → close)

Experience in employee benefits

SaaS / tech startup background

Public speaking, training, or webinar hosting experience

🧬 Your DNA
Resilient: you can hear “not now” 10 times and still show up sharp on call 11

Proactive: you don’t wait for accounts to ask, you create opportunities

Growth-oriented: feedback fuels you, it doesn’t trigger you

Organised + data-driven: your pipeline isn’t “in your head”, it’s in the CRM

Executive-ready communicator: you’re clear, confident, and credible with senior stakeholders

Collaborative: you win as a team, not as a solo hero

You’ll probably find this frustrating if…
You have a low ownership mindset or need constant direction

You’re uncomfortable with targets, outreach volume, or quota pressure

You lack structure and struggle to manage multiple accounts at once

You resist feedback or don’t like being coached

You prefer working alone and avoid cross-functional collaboration

👥 Manager & Team
Meet Your Manager
Hiring Manager: Eduardo Gaspar Rull - Head of Sales
Location: Spain
LinkedIn Profile: https://www.linkedin.com/in/eduardogasparrull/
Profile Snapshot:
Energy: Pragmatic, action-oriented, fast-paced, fun

Communication: Clear, concise, and straightforward

Feedback Style: Honest, constructive, and continuous, no surprises

How to work with me - in the Manager's own words:
“Fast-paced, collaborative, and with high expectations for execution and accountability. You will receive autonomy, trust, and support, but also be challenged to grow quickly and deliver strong results. Transparency and open communication are non-negotiable.”

Your Team
You’ll work day-to-day with:
Hector Carrascal (Insurance), André Toscano (Insurance Sales Executive), Andrés Quiles (Insurance) and Julia Abarca (Country Manager)

The AE team: Marta Aguilar, Mauro Magni, Marta Saldaña, Juan Carlos, Jorge Leis, Gabriela Nassar, Alex Salvador, Raúl Fernández, Javier Bueno

The BDR team: Samuel Area, Alex Marcos, Antonio Perez, Claudia Prina

Key Stakeholders:
Customer Success

Marketing

Product

Team Rituals:
Weekly Sales Meeting

Weekly Team Spain Meeting

Ongoing 1:1s focused on activity, follow-up, and improvement

💜 Access & Belonging (Equal Opportunity)
We hire for impact and potential, not pedigree.
We welcome applications from people with non-linear careers, career breaks, caregiving gaps, and those changing fields.
No discrimination on the basis of age, disability, gender identity/expression, marital or family status, pregnancy, neurodivergence, race/ethnicity, religion/belief, gender, sexual orientation, or any other protected ground.
Assessment fairness:
We anchor on evidence of outcomes (what you shipped, moved, or influenced).
We actively de-bias by using structured rubrics, multiple assessors, and blind screening most of the time (we won’t know your name, gender, or personal info until the interview stage).

📬 Application Clarity
No cover letter required.
Apply with your CV in English.
You may be asked a few short, relevant questions.
Total candidate time investment: ~3 hours end-to-end.

🧩 Hiring Stages (What to Expect, Why & How Long)
1. Applications Screen — Signal check vs must-haves
• Done by People + Hiring Manager.
• You’ll hear from us within 8 business days.
2. Role-Fit Questionnaire (async)
Purpose: capture signals your CV can’t (languages, tools, scenario judgement) and calibrate seniority.
Format: a few questions.
3. People Interview - Allow us to know you better! • 40 min
With People. Stress-free virtual coffee, focused on getting to know you as a person. We talk about culture, beliefs, and purpose.
4. Challenge Role Play - Let's peak into this role's challenges • 60 min
Exercises that represent potential challenges this role would have and how you'd approach them.
5.Technical Interview - Technical deep dive • 30 min
Focused on insurance topics and industry knowledge relevant to the role.
6. Final Conversation (C-Level) — Values, strategy, and your growth • 30 min
Optional: References (2–3 people who’ve seen your recent work) - async.

🤖 AI & Hiring Tools Transparency
We use a few tools to reduce bias and improve documentation, not to make hiring decisions.
Teamtailor anonymisation: profiles are reviewed without relying on names/personal identifiers.

Meeting recorder (e.g., Talka.ai): may be used to capture interviews so we can focus on the conversation.

AI Tools: may be used to turn interview notes/transcripts into clear, structured summaries.

Important: every application is reviewed by a human, and no decision or rejection is made by AI. If recording is used, we’ll be transparent and (where required) ask for consent.

⏱️ Speed & Communication
Decision: within 4 weeks of your application.

Updates: weekly if the process runs longer.

Scheduling: interviews between 10:00–16:00 CET (flexible across Europe).

Feedback: from the Case stage onwards, you’ll always receive written or verbal feedback - what went well, and what to strengthen next time.

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