Junior Engineer, Network (San Andres Cholula, PUE, MX, 72830)

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders. Job Description – Junior Network Engineer We are seeking a Junior Network Engineer to support the design, implementation, monitoring, and troubleshooting of enterprise network infrastructure. This role is ideal for candidates with foundational networking experience who are looking to grow their skills in a production environment with exposure to modern technologies including security, automation, and monitoring platforms. Key Responsibilities:  Assist in the configuration, deployment, and maintenance of network infrastructure (LAN/WAN).  Support switching and routing operations in enterprise environments.  Perform basic to intermediate troubleshooting of network issues (L1–L2).  Support and maintain Next-Generation Firewalls (NGFW).  Monitor network performance using enterprise tools and escalate issues when needed.  Analyze logs and alerts to identify potential issues or security events.  Document network configurations, diagrams, and procedures.  Collaborate with senior engineers on network improvements and projects.  Follow operational processes, incident management, and change management procedures.  Provide support during scheduled maintenance windows or on-call rotations if required. Required Qualifications  1–3 years of experience in network engineering or a related role.  Solid understanding of: o Switching (VLANs, STP, trunking) o Routing (static routing, OSPF basics)  Hands-on or academic experience with at least one of the following NGFW platforms: o Palo Alto Networks o Cisco (Firepower) o Fortinet  Experience with network monitoring tools such as: o SolarWinds o PathSolutions TotalView  Advanced English proficiency (spoken and written).  Basic knowledge of TCP/IP, DNS, DHCP, and network fundamentals.  Strong troubleshooting and analytical skills. Preferred / Nice to Have  Exposure to Cisco ACI (Application Centric Infrastructure).  Experience with log analysis (Syslog, SIEM tools, or firewall logs).  Basic scripting or automation experience (e.g., Python, Bash).  Familiarity with network automation tools or concepts (APIs, Ansible).  Understanding of security best practices and segmentation.  Relevant certifications (a plus): o CCNA or equivalent o NSE 1–3 (Fortinet) o PCNSA (Palo Alto) Soft Skills  Strong communication and documentation skills.  Ability to work in a team-oriented environment.  Proactive mindset and willingness to learn.  Good time management and prioritization skills. Work Environment  This role is primarily remote, with occasional visits to the o ice as needed.  May require occasional after-hours support or on-call participation.  Exposure to enterprise and client network environments. Growth Opportunities  Hands-on experience with enterprise-grade technologies.  Mentorship from senior network engineers.  Opportunity to grow into mid-level or specialized roles (security, automation, cloud networking). Why Syntax? Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler. Competitive, above-average compensation Global tourist: With us, you can also work from abroad from time to time Flexible working time models, home office Attractive benefits, e.g. company pension scheme or various health offers A modern environment in which the "you" is part of it Open feedback culture, flat hierarchies and a motivated team Individual career planning with continuous training and coaching on the job You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!