IT Support Specialist - Work in Singapore, Open for Indian Talent

Job Summary The Elite Job is seeking a skilled IT Support Specialist to join our dynamic team in Singapore. The ideal candidate will be responsible for providing technical support, troubleshooting IT-related issues, and ensuring the smooth operation of computer systems and networks. This role requires strong problem-solving skills, excellent customer service, and the ability to work in a fast-paced environment. Key Responsibilities • * Provide first-level and second-level IT support for hardware, software, and network-related issues. • * Diagnose and resolve technical issues related to desktops, laptops, printers, and mobile devices. • * Install, configure, and maintain operating systems and software applications. • * Monitor and manage IT infrastructure, including servers, networks, and cloud-based systems. • * Assist in IT security management by implementing antivirus solutions, firewalls, and system updates. • * Maintain documentation of IT assets, configurations, and troubleshooting procedures. • * Collaborate with other IT team members to improve system efficiency and automation. • * Provide technical training and support to employees on IT systems and best practices. • * Assist with IT procurement, vendor management, and inventory tracking. • * Perform routine system audits, backups, and disaster recovery procedures. • Required Skills and Qualifications • * Bachelors degree in Information Technology, Computer Science, or a related field. • * Minimum 2-5 years of IT support experience. • * Strong knowledge of Windows, MacOS, and Linux operating systems. • * Experience with Microsoft Office 365, Active Directory, and networking protocols. • * Familiarity with IT security principles and troubleshooting methodologies. • * Proficiency in diagnosing and repairing hardware/software issues. • * Excellent problem-solving and analytical skills. • * Strong communication and interpersonal skills. • * Ability to work independently and collaboratively in a team environment. • * Certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), Cisco CCNA are a plus. • Experience • * 2-5 years of hands-on experience in IT support, technical troubleshooting, and system administration. • * Prior experience working in multinational corporations (MNCs) or IT service companies preferred. • Working Hours • * Monday to Friday, 9:00 AM – 6:00 PM (Singapore Time) • * Occasional on-call support or weekend work may be required for system maintenance. • Knowledge, Skills, and Abilities • * Strong understanding of IT infrastructure, including LAN/WAN, VPNs, and cloud solutions. • * Ability to work under pressure and manage multiple IT issues efficiently. • * Strong documentation skills and attention to detail. • * Proficiency in remote IT support tools and ticketing systems. • Benefits • * Competitive salary package based on experience and qualifications. • * Work visa sponsorship and relocation assistance for Indian candidates. • * Comprehensive health insurance and wellness programs. • * Professional development opportunities, including IT certifications and training. • * Collaborative and inclusive work culture. • Why Join Us? • * Opportunity to work in a leading tech environment in Singapore. • * Exposure to advanced IT solutions and career growth opportunities. • * Be part of a company that values innovation, teamwork, and professional excellence. • How to Apply Interested candidates can submit their updated resume and a cover letter detailing their experience and technical skills to us. Please mention IT Support Specialist – Singapore in the subject line. We look forward to having you on our team! Apply tot his job