IT Business Analyst I - Hybrid

Arbella Insurance Group is focused on attracting and retaining the best talent while providing a supportive work environment. The Business Analyst I will assist in IT and Business deliverables while developing a foundational understanding of business analysis and the insurance industry. Responsibilities Develop a working knowledge of the IT Organization and business systems/applications that they support Develop a working relationship with business partners and a working knowledge of the business objectives that they support Learn new concepts, systems and processes in support of business goals Under the direction of other Business Analysts, develop and participate in the documentation of business/functional requirements gathering; user stories; process analysis; gap analysis; design of new functionality; and product testing Assist in the development of Test Plans and Test Cases Perform test execution and report test results Participate and understand best practices for QA, regression and UA efforts Learn how to review and document the "as is" state Assist other Business Analysts to develop and document the ‘to be’ state Develop knowledge of business processes to understand how to evaluate solutions within the systems they support Develop good interpersonal skills and an ability to collaborate with stakeholders of all types across the organization and under the direction of senior Business Analysts Learn how to communicate difficult or sensitive information Applies foundational analysis and critical thinking skills to understand business needs, ask clarifying questions, and help identify well defined requirements under guidance from senior team members Skills Bachelor's degree in business with a minor in Computer Science or Information Technology desirable Excellent customer service, communication, writing and collaboration skills, must be detail oriented with strong analytical skills Internships, co-op assignments or part time work in IT desirable Benefits On-site gym and fitness classes and one-on-one personal training On-site nurse, nutritional counseling, and mental health resources Full-service cafeterias Free shuttle service to Quincy Adams T Station Tuition assistance programs Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation Robust training, mentorship, and professional/personal development programs Colleagues who genuinely care about each other Company Overview Voted a Boston Business Journal Best Place to Work since 2009! Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island. It was founded in 2005, and is headquartered in Quincy, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is