Integration Engineer – Product Success

Job Description: • Partner closely with Product Team members and Customer Success Managers to drive customer retention, growth, and satisfaction. • Participate in technical planning sessions and business reviews to align SpyCloud usage with evolving enterprise priorities • Develop, test, and maintain integrations across a variety of systems (identity, logging, security, ticketing, and SaaS tools) • Build automation workflows using both low-code/no-code platforms (e.g., Tines, Okta Workflows) and scripting/APIs • Collaborate with InfoSec, IT, DevOps, and Engineering teams to identify integration and automation opportunities • Implement and document reusable integration patterns to support scalable internal security and IT operations • Enhance visibility through data pipelines and log integrations, especially with tools like Splunk or similar • Proactively monitor account health and integration performance, identifying risks, blockers, and opportunities for optimization • Develop, deploy, and support demonstration environments that enable the sales and SE’s team members to clearly demonstrate the value of SpyCloud products and integrations. • Create and maintain reusable assets—including integration guides, scripts, and deployment templates • Stay current with automation and integration best practices, adapting to emerging technologies and tools • Participate in roadmap discussions and help evolve SpyCloud’s platform and integration capabilities based on enterprise needs • Active participation in development planning and processes to evaluate and estimate level of effort required for integration activities Requirements: • 3+ years in a technical, customer-facing role (e.g., Solutions Engineer, Technical Account Manager, Customer Success Engineer) • Familiarity with enterprise security and data ecosystems: SIEMs, SOAR platforms, IAM (Okta, Azure AD), and custom applications • Able to develop and deliver scripts and software that support the deployment and delivery of SpyCloud’s API and data products. Preferred language is Python. • Excellent communicator—able to translate between technical and business audiences • Ability to self-manage tasks while contributing to cross-functional team goals • Confident working with developers, architects, and senior security leaders. Benefits: • 401(k) with Employer Contribution • Health, Vision, and Dental Insurance • Health Savings Account (HSA) available with Employer Contribution • Employer Paid Life, Short-term, and Long-term Disability Insurance • Generous PTO Plan and 16 paid holidays per year • Retirement Savings Plan with Employer Contribution • Employer Provided Private Health Insurance and Healthcare Cashplan • Employer Paid Life Insurance and Income Replacement • Generous Holiday Plan and 14 paid holidays per year Apply tot his job