Intake Specialist
Location: Remote
Commitment: 10 hours per week
Are you passionate about supporting single dads and helping families thrive? Join Single Dads United as an Intake Specialist and become the first welcoming voice fathers hear when they enter our community.
⭐ Key Responsibilities
Conduct Outreach & Monthly Check Ins
• Call and connect with SDU fathers for initial intake conversations
• Conduct monthly follow-up calls to track progress and identify new needs
• Maintain a supportive, judgment free approach during all interactions
Maintain & Update Father Files
• Enter and update father information in SDU’s internal system
• Document monthly check ins, goals, referrals, and progress
• Ensure all records remain accurate, confidential, and up to date
Create Customized Resource Packets
Build individualized resource packets based on each father’s needs (housing, employment, legal, childcare, mental health, etc.)
• Update packets monthly as needs change
• Coordinate with SDU leadership to ensure resources remain current and relevant
Locate & Verify Community Resources
• Research local and citywide resources that support fathers and families
• Maintain a working list of housing programs, job training opportunities, legal services, mental health providers, and emergency supports
• Share verified resources with fathers in a clear and accessible way
Support Program Coordination
• Collaborate with SDU staff to connect fathers to events, workshops, and support programs
• Flag urgent needs or high priority cases to the Executive Director
• Help ensure a smooth, consistent experience for every father in the SDU community
Who You Are
✅ Compassionate, patient, and committed to supporting single fathers
✅ Comfortable making phone calls and engaging in supportive conversations
✅ Organized, detail‑oriented, and reliable with follow‑through
✅ Able to maintain confidentiality and handle sensitive information
✅ Experience in social services or community work is a plus (not required)
✅ Available for a flexible monthly commitment
What You’ll Receive
• The opportunity to directly impact the lives of single fathers
• Hands‑on experience in intake coordination and resource navigation
• Training and ongoing support from SDU leadership
• A meaningful role within a growing, mission‑driven nonprofit
• A Single Dads United branded shirt
Support & Resources
We’ll provide:
Intake scripts and monthly check‑in templates
A resource library to guide referrals
Access to SDU’s internal system for updating files
Ongoing support from the Executive Director
Join us in helping single dads feel seen, supported, and empowered as they navigate fatherhood and life’s challenges. Your compassion and consistency can make a life‑changing difference.
Please note: A background check is required for this role, as you will have access to sensitive data.
Apply tot his job
Apply To this Job
Commitment: 10 hours per week
Are you passionate about supporting single dads and helping families thrive? Join Single Dads United as an Intake Specialist and become the first welcoming voice fathers hear when they enter our community.
⭐ Key Responsibilities
Conduct Outreach & Monthly Check Ins
• Call and connect with SDU fathers for initial intake conversations
• Conduct monthly follow-up calls to track progress and identify new needs
• Maintain a supportive, judgment free approach during all interactions
Maintain & Update Father Files
• Enter and update father information in SDU’s internal system
• Document monthly check ins, goals, referrals, and progress
• Ensure all records remain accurate, confidential, and up to date
Create Customized Resource Packets
Build individualized resource packets based on each father’s needs (housing, employment, legal, childcare, mental health, etc.)
• Update packets monthly as needs change
• Coordinate with SDU leadership to ensure resources remain current and relevant
Locate & Verify Community Resources
• Research local and citywide resources that support fathers and families
• Maintain a working list of housing programs, job training opportunities, legal services, mental health providers, and emergency supports
• Share verified resources with fathers in a clear and accessible way
Support Program Coordination
• Collaborate with SDU staff to connect fathers to events, workshops, and support programs
• Flag urgent needs or high priority cases to the Executive Director
• Help ensure a smooth, consistent experience for every father in the SDU community
Who You Are
✅ Compassionate, patient, and committed to supporting single fathers
✅ Comfortable making phone calls and engaging in supportive conversations
✅ Organized, detail‑oriented, and reliable with follow‑through
✅ Able to maintain confidentiality and handle sensitive information
✅ Experience in social services or community work is a plus (not required)
✅ Available for a flexible monthly commitment
What You’ll Receive
• The opportunity to directly impact the lives of single fathers
• Hands‑on experience in intake coordination and resource navigation
• Training and ongoing support from SDU leadership
• A meaningful role within a growing, mission‑driven nonprofit
• A Single Dads United branded shirt
Support & Resources
We’ll provide:
Intake scripts and monthly check‑in templates
A resource library to guide referrals
Access to SDU’s internal system for updating files
Ongoing support from the Executive Director
Join us in helping single dads feel seen, supported, and empowered as they navigate fatherhood and life’s challenges. Your compassion and consistency can make a life‑changing difference.
Please note: A background check is required for this role, as you will have access to sensitive data.
Apply tot his job
Apply To this Job