Insights Analyst
Job Description:
• Analyze complex data from web analytics, journey analytics, and survey platforms to uncover meaningful patterns and insights.
• Translate data into stories that connect technical findings to client business goals in language stakeholders understand.
• Develop test-and-learn plans based on insights to help clients optimize their content and marketing strategies.
• Collaborate with Customer Success Managers to tailor reports, insights, and recommendations to each client team's objectives and context.
• Support client meetings as needed to help Customer Success Managers communicate findings and answer technical questions.
• Ensure data quality and rigor by maintaining high standards for data cleanliness, accuracy, and statistical validity.
• Challenge assumptions by questioning data anomalies and digging deeper to uncover the "why" behind the numbers.
• Visualize insights through compelling dashboards, reports, and presentations that make complex data accessible.
Requirements:
• 3-10 years of experience in data analysis, business intelligence, or analytics within marketing, digital analytics, or SaaS environments.
• Prior startup or growth-stage company experience working in fast-paced, agile environments.
• SaaS platform experience understanding subscription business models and recurring customer relationships.
• Required Google Analytics and Adobe Analytics —deep expertise with at least one, proficiency with both preferred
• Data visualization tools like Tableau or Power BI to create clear, impactful reports
• Excel/Google Sheets mastery for data manipulation, analysis, and quality control
• SEO knowledge to interpret organic search performance and content discoverability metrics
• Data analytics platforms such as Optimizely, Contentsquare, or Amplitude
• Preferred Journey analytics platforms
• Survey tools and platforms
• SQL for advanced data querying and analysis
• AI experience utilizing AI to code or create analysis
• Knowledge of GEO (Generative Engine Optimization)
• Data science methodologies
• A/B testing and UX design/testing experience
Benefits:
• comprehensive medical, dental and vision insurance eligibility
• 401(k) plan
• unlimited PTO
• 10+ company-paid holidays
• a daily company-wide break, and more!
Apply Now
Apply Now
• Analyze complex data from web analytics, journey analytics, and survey platforms to uncover meaningful patterns and insights.
• Translate data into stories that connect technical findings to client business goals in language stakeholders understand.
• Develop test-and-learn plans based on insights to help clients optimize their content and marketing strategies.
• Collaborate with Customer Success Managers to tailor reports, insights, and recommendations to each client team's objectives and context.
• Support client meetings as needed to help Customer Success Managers communicate findings and answer technical questions.
• Ensure data quality and rigor by maintaining high standards for data cleanliness, accuracy, and statistical validity.
• Challenge assumptions by questioning data anomalies and digging deeper to uncover the "why" behind the numbers.
• Visualize insights through compelling dashboards, reports, and presentations that make complex data accessible.
Requirements:
• 3-10 years of experience in data analysis, business intelligence, or analytics within marketing, digital analytics, or SaaS environments.
• Prior startup or growth-stage company experience working in fast-paced, agile environments.
• SaaS platform experience understanding subscription business models and recurring customer relationships.
• Required Google Analytics and Adobe Analytics —deep expertise with at least one, proficiency with both preferred
• Data visualization tools like Tableau or Power BI to create clear, impactful reports
• Excel/Google Sheets mastery for data manipulation, analysis, and quality control
• SEO knowledge to interpret organic search performance and content discoverability metrics
• Data analytics platforms such as Optimizely, Contentsquare, or Amplitude
• Preferred Journey analytics platforms
• Survey tools and platforms
• SQL for advanced data querying and analysis
• AI experience utilizing AI to code or create analysis
• Knowledge of GEO (Generative Engine Optimization)
• Data science methodologies
• A/B testing and UX design/testing experience
Benefits:
• comprehensive medical, dental and vision insurance eligibility
• 401(k) plan
• unlimited PTO
• 10+ company-paid holidays
• a daily company-wide break, and more!
Apply Now
Apply Now