Inside Sales Representative, U.S. State and Local Public Safety
908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical analysis with its simple handheld devices, addressing life-altering applications. The Company's devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers in vital health, safety and defense tech applications, addressing the fentanyl and illicit drug crisis, toxic carcinogen exposure, and global security threats. The Company designs and manufactures innovative products that bring together the power of complementary analytical technologies, software automation, and machine learning. For more information, visit 908devices.com
908 Devices has a corporate office in Burlington, MA with a manufacturing center in Danbury, Connecticut and a growing population of remote staff worldwide.
Position Summary
The Inside Sales Representative (ISR) is a seasoned, high-activity new business "hunter" responsible for converting net-new prospects into Sales Qualified Leads (SQLs) and early-stage qualified pipeline. The ISR owns outbound prospecting and rapid inbound follow-up to engage new accounts, run structured discovery, qualify buying intent, and hand off high-quality SQLs to Field Sales (or progress to opportunity where applicable).
This role requires strong prospecting craft (account research, persona-based messaging, multi-touch sequencing), disciplined Salesforce execution, and a conversion mindset: qualify fast, disqualify faster, and create clean, actionable handoffs that accelerate deal velocity.
Primary Outcomes
• Create net-new demand within named segments/territories.
• Convert prospects, MQL/engaged lead, SQL via structured qualification.
• Produce high-quality discovery notes and stakeholder maps that enable Field Sales to advance quickly.
• Maintain a clean, forecastable top-of-funnel with clear next steps and documented intent.
Key Responsibilities
• New Account Prospecting & Outreach (Hunting): Own net-new account penetration through high-volume, multi-channel outbound (phone, email, digital). Build persona-specific messaging for decision makers and influencers, run structured multi-touch sequences, and continuously refine outreach based on response and conversion data to drive discovery meetings.
• Inbound Lead Response & Conversion: Respond rapidly to inbound interest from new prospects, confirm intent and fit, and convert engagement into scheduled discovery calls, demos, or qualification meetings.
• Discovery & Qualification (Prospect to SQL): Lead structured discovery conversations and qualify consistently across Requirement, Funding, Acquisition Path, Timeline, and Stakeholders.
• Meeting Setting & SQL Handoff Excellence; Set high-quality meetings that Field Sales will accept and that convert downstream. Deliver crisp Salesforce handoffs with discovery summary, pain points, required capabilities, procurement route, timeline, risks, and recommended next actions.
• Pipeline Hygiene & CRM Discipline: Maintain high-integrity Salesforce data and enforce disciplined follow-up cadences. Provide weekly top-of-funnel visibility; including activity, conversion rates, SQL yield, and blockers so leadership and Field Sales can act on leading indicators.
Skills & Qualifications
• A minimum of two years of inside sales/SDR/BDR experience in capital equipment or complex tech.
• Proven record creating pipeline, booking demos, and supporting government buying cycles.
• Salesforce and modern sequencing tools proficiency.
• Excellent phone/email presence.
• Ability to obtain site access/badging as needed.
• Bachelor's degree preferred.
• 5+ years of inside sales/SDR/BDR experience in capital equipment or complex tech preferred.
• Preferred: Fed/DOW background and/or sales exposure; familiarity with public safety entities e.g., Law Enforcement, Fire/HazMat, Emergency Response, CBRN.
Additional Information
• Territory: 908 Devices North America
• Compensation: The annualized base pay range for this position at the commencement of employment is expected to be between $73,000 and $93,000 per year; the base pay offered may vary depending on several individualized factors, including market location, job-related skills, and experience. This position may also be eligible to receive additional compensation, such as an annual incentive bonus, sales commission, or long-term incentives. KPIs are measured monthly unless otherwise noted.
We are proud to be a company changing the status quo in our industry. Join us and work with curious and innovative people, creative problem solvers, risk-takers, and dedicated colleagues as we reimagine the future of Mass Spec.
908 Devices does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
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908 Devices has a corporate office in Burlington, MA with a manufacturing center in Danbury, Connecticut and a growing population of remote staff worldwide.
Position Summary
The Inside Sales Representative (ISR) is a seasoned, high-activity new business "hunter" responsible for converting net-new prospects into Sales Qualified Leads (SQLs) and early-stage qualified pipeline. The ISR owns outbound prospecting and rapid inbound follow-up to engage new accounts, run structured discovery, qualify buying intent, and hand off high-quality SQLs to Field Sales (or progress to opportunity where applicable).
This role requires strong prospecting craft (account research, persona-based messaging, multi-touch sequencing), disciplined Salesforce execution, and a conversion mindset: qualify fast, disqualify faster, and create clean, actionable handoffs that accelerate deal velocity.
Primary Outcomes
• Create net-new demand within named segments/territories.
• Convert prospects, MQL/engaged lead, SQL via structured qualification.
• Produce high-quality discovery notes and stakeholder maps that enable Field Sales to advance quickly.
• Maintain a clean, forecastable top-of-funnel with clear next steps and documented intent.
Key Responsibilities
• New Account Prospecting & Outreach (Hunting): Own net-new account penetration through high-volume, multi-channel outbound (phone, email, digital). Build persona-specific messaging for decision makers and influencers, run structured multi-touch sequences, and continuously refine outreach based on response and conversion data to drive discovery meetings.
• Inbound Lead Response & Conversion: Respond rapidly to inbound interest from new prospects, confirm intent and fit, and convert engagement into scheduled discovery calls, demos, or qualification meetings.
• Discovery & Qualification (Prospect to SQL): Lead structured discovery conversations and qualify consistently across Requirement, Funding, Acquisition Path, Timeline, and Stakeholders.
• Meeting Setting & SQL Handoff Excellence; Set high-quality meetings that Field Sales will accept and that convert downstream. Deliver crisp Salesforce handoffs with discovery summary, pain points, required capabilities, procurement route, timeline, risks, and recommended next actions.
• Pipeline Hygiene & CRM Discipline: Maintain high-integrity Salesforce data and enforce disciplined follow-up cadences. Provide weekly top-of-funnel visibility; including activity, conversion rates, SQL yield, and blockers so leadership and Field Sales can act on leading indicators.
Skills & Qualifications
• A minimum of two years of inside sales/SDR/BDR experience in capital equipment or complex tech.
• Proven record creating pipeline, booking demos, and supporting government buying cycles.
• Salesforce and modern sequencing tools proficiency.
• Excellent phone/email presence.
• Ability to obtain site access/badging as needed.
• Bachelor's degree preferred.
• 5+ years of inside sales/SDR/BDR experience in capital equipment or complex tech preferred.
• Preferred: Fed/DOW background and/or sales exposure; familiarity with public safety entities e.g., Law Enforcement, Fire/HazMat, Emergency Response, CBRN.
Additional Information
• Territory: 908 Devices North America
• Compensation: The annualized base pay range for this position at the commencement of employment is expected to be between $73,000 and $93,000 per year; the base pay offered may vary depending on several individualized factors, including market location, job-related skills, and experience. This position may also be eligible to receive additional compensation, such as an annual incentive bonus, sales commission, or long-term incentives. KPIs are measured monthly unless otherwise noted.
We are proud to be a company changing the status quo in our industry. Join us and work with curious and innovative people, creative problem solvers, risk-takers, and dedicated colleagues as we reimagine the future of Mass Spec.
908 Devices does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
Apply tot his job
Apply To this Job