Inside Sales Representative-Remote (Part-Time, Soft Sales)
About the position Responsibilities • Provide inbound and outbound customer support using a call flow guide • Ask probing questions • Persuade customers to into additional products and/or services • Use product knowledge, build client relationships, and find new ways to retain customers • Track, document, and retrieve information in databases • Offer additional products and/or services with every interaction • Deliver expert customer experiences…with a smile. Requirements • 1+ year of customer service experience • 6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.) • A basic understanding of upselling, persuasion, building relationships, and communication skills • Open availability • A high school diploma or GED • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking • Eagerness to learn new technologies • Strong computer navigation skills and PC knowledge • A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) • High Speed internet (no wireless/hotspots or satellite) and a smartphone • Must reside in the United States and have a valid U.S. address for residence Benefits • Starting wage will be between $15 and $18 (pay rate will not be below applicable minimum wage) • Paid training and performance-based incentives • Lucrative employee referral bonus opportunities • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career journey • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support • Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more Apply tot his job