[Remote] Head of Technical Program Management - Banking

Note: The job is a remote job and is open to candidates in USA. Mercury is a fintech company pursuing a bank charter and establishing the necessary governance and infrastructure. As the Head of Technical Program Management for Banking, you will oversee the program, manage cross-functional teams, and build the TPM operating system while directly leading certain program areas.ResponsibilitiesOwn the program for Mercury's bank charter and governance work: the sequencing, dependencies, risks, and decisions across engineering, product, design, and data teamsDefine the TPM operating system for the banking org: the rituals, tooling, reporting, and standards that make complex cross-functional work legible and fastBuild automation and agentic flows to run programs with efficiency and high qualityBuild and run exec-level reporting, synthesizing a high volume of information into self-serve dashboards and crisp narratives about what matters mostPressure-test timelines, sequencing, and estimates with engineering and product leaders, knowing when to challenge assumptionsBuild, manage, and develop a team of TPMs while directly running select program areasDrive decisions through ambiguity: clarify ownership, force tradeoffs into the open, and use productive conflict to get to the right answerOperate with the auditability and documentation rigor that regulated, governance-heavy work demandsSkills10+ years of program management, engineering, or product leadership experience, including 3+ years managing TPMs or PMsA technical background, ideally engineering, technical program management or senior product, with the fluency to work through architecture-level tradeoffs, timelines, and estimates with eng leadersExperience in regulated industries; fintech or banking strongly preferredA track record of building program management functions or operating systems, not just running individual programsExceptional communication and the ability to influence cross-functionally, up to execs, across to peers, and down to teams you don't manageA solutions-first orientation: comfortable being dropped into ambiguity and known for leaving clarity behindExperience at a fintech operating on (or building toward) its own banking infrastructureBenefitsThe total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer.We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.Company OverviewMercury provides digital banking and financial tools tailored for startups and modern businesses. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://mercury.com.Company H1B SponsorshipMercury has a track record of offering H1B sponsorships, with 2 in 2026, 14 in 2025, 6 in 2024, 8 in 2023, 1 in 2022, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.