Inside Sales Representative-Hybrid Model

Petro Home Services is seeking Inside Sales Representatives for a hybrid role that combines in-office and remote work. The role involves engaging with potential customers, negotiating service plans, and ensuring customer satisfaction while working towards sales goals.ResponsibilitiesAnswer inbound calls from potential new customersNegotiate pricing and service plansConduct outbound call activity with a focus on securing new businessCommunicate clear and accurate informationWork with customers to best meet their service needsAssist in onboarding new customers and conduct customer account updates/maintenanceEffectively seek resolution for customer problems and issuesAssist with customer retentionServe as the customer's advocate, working closely with other departments to ensure timely resolution of customer issuesEscalate more complex issues as neededSkillsPrior inside sales experience preferred but not requiredComputer Skills- MS office, typing skillsExcellent communication and telephone skillsPossess the ability truly engage our customers and sell our Company's value, turning prospects into happy customersAbility to multitaskStrong negotiating abilitiesWork efficiently and effectively both independently and with a teamAbility to manage difficult customer situations and respond promptly to service requests to meet customer needsStrong follow up skillsDedicated workspace with consistent power supply for individual use during working hoursFast, reliable and secure internet connection that is hard wired to the modemBenefitsPaid training and base pay plus uncapped commission!Medical coverageDental coverage401(k)Paid Vacation & HolidaysVision insuranceWork from homeCompany OverviewPetro Home Services provides propane, heating oil, and HVAC services. It was founded in 1903, and is headquartered in Stamford, Connecticut, USA, with a workforce of 1001-5000 employees. Its website is https://www.petro.com/.