Inside Sales Representative

Rittal Limited is a certified Great Place to Work® and a leading system supplier for enclosures, power distribution, and IT infrastructure. They are seeking a goal-oriented Inside Sales Representative to work alongside Outside Sales Representatives, providing excellent customer service and driving optimal sales results.ResponsibilitiesProvide customers with product information to assist them in determining appropriate productsRecommend additional products to meet customer needsRespond to customer requests and questions regarding technical issues, products and account information; analyzes and rectifies customer concerns using established proceduresTrack sales activities and maintain customer database using a CRM programProvide quotes, prepare proposals and enter orders in a timely and efficient mannerFollow up with customer for quotes, reports, orders, etcCoordinate with other departments to provide superior customer serviceAchieve an advanced understanding of Rittal productsOther duties as assigned by the Inside Sales ManagerSkillsStrong written and verbal communication skillsExcellent interpersonal skillsAbility to work with diverse groups of peoplePassionate about sales and technologyStrong commitment to personal excellenceSelf-motivated and resourcefulEntrepreneurial attitudeExcellent project management skillsAbility to balance multiple priorities in a dynamic work environmentA team player with a 'can do' attitudeStrong customer service orientationCapable problem solver that develops effective solutions for complex problemsFrench language skills are an asset but not requiredBenefitsExtended health careDisability insuranceEmployee & Family Assistance ProgramDPSP RRSP matchingFlexible, hybrid workingLearning and development opportunities and tuition reimbursementPreference for internal promotionsPaid time off including sick days and a day off on your birthdayCompany Overview Rittal Canada, a leading manufacturer of enclosures, power distribution, climate control, IT infrastructure and automation systems invites you to experience the future of technology today! We are part of a global network spanning 100 countries with 18 production sites, 80 subsidiaries, and over 11,000 dedicated employees. It was founded in 1995, and is headquartered in Mississauga, Ontario, CA, with a workforce of 51-200 employees. Its website is http://www.rittal.ca.



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