Industrial Engineering Global Servicing Undergraduate Summer Internship - Phoenix

Remote Full-time
Join American Express as an Industrial Engineering Summer Intern to lead projects improving customer experience and operational efficiency in a hybrid work setting.

Your Role

Key responsibilities include:
• Leading and supporting efforts to collect data, analyze insights, and develop proposals and recommendations for senior leadership.
• Deploying improvements to systems and processes across multiple business groups.
• Collaborating with Technologies, Finance, Risk, Operations, Marketing, Brand, external vendors, and others.
• Applying statistical manufacturing tools and consulting techniques in the finance industry.
• Working as part of a large engineering team including Industrial Engineers, Analysts, and Project Managers to improve business processes and drive optimization.
• Gaining exposure to diverse career growth opportunities within the service center.

About You

The company is looking for candidates who meet the following qualifications:
• Currently enrolled full-time in a Bachelor’s degree program with expected graduation between December 2026 and June 2027.
• Strong verbal and written communication skills.
• Understanding of continuous process improvement and problem-solving methodologies.
• Strong interpersonal skills with ability to work independently or in teams.
• Results-driven with ability to own projects end-to-end.
• Experience driving project implementation with diverse customer groups.
• Knowledge and exposure to common Industrial Engineering software such as Excel and SQL.
• Familiarity with multiple IE topics including continuous improvement, problem solving, cost benefit analysis, Six Sigma, lean, project management, statistics, operations research, forecasting, quality control, work/motion study, design of experiments, process or value stream mapping.
• Preferred fields of study include Industrial, Manufacturing, Systems, or Operations Engineering; Informatics; Information Technology/Systems; Supply Chain Management; or Engineering Management.

Compensation & Benefits
• Hourly salary range: $24.05 to $63.00 plus sign-on bonus.
• Competitive base salaries.
• Flexible work arrangements including hybrid and virtual options with Amex Flex.
• Free access to global on-site wellness centers staffed with nurses and doctors (location dependent).
• Free and confidential counseling support through the Healthy Minds program.
• Comprehensive benefits supporting physical, financial, and mental health.

Training & Development
• Opportunities to learn new skills and develop as a leader.
• Career development and training programs.

Career Progression
• Exposure to multiple business groups across the enterprise.
• Diversified career growth opportunities both horizontally and vertically within the organization.

How to Apply

Employment eligibility to work in the United States is required; American Express does not sponsor visas for this position.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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