InDesign Expert - Publishing

Remote Full-time
Job Overview

The InDesign Technical Support Specialist will provide advanced technical and production support to editorial, design, and prepress teams within an education publishing environment. This role focuses on print-based textbook and instructional material workflows, ensuring file integrity, production accuracy, and efficient pagination processes.

The ideal candidate will have deep hands-on expertise in Adobe InDesign for long-document publishing, strong knowledge of print production standards, and experience with automation (ExtendScript/JavaScript) to streamline composition, styling, and repetitive production tasks.

Key Responsibilities
• Provide expert technical support to editors, designers, and production teams working on print textbooks and instructional materials.
• Troubleshoot complex InDesign issues related to: Long-document management (books, chapters, templates), Master pages and layout grids, Styles (paragraph, character, object, table, GREP), Cross-references, indexing, TOC generation, Anchored objects and inline graphics
• Support print production workflows, including: Preflight validation, Font management, Image resolution and color space verification (CMYK/RGB/Spot), PDF/X export standards for press-ready files
• Develop and maintain ExtendScript/JavaScript automation to: Standardize styling, Automate pagination, Batch-process files, Reduce manual composition errors,
• Assist with installation and configuration of: Publishing plugins, Prepress tools, Version upgrades and Creative Cloud updates
• Collaborate with production editors, compositors, and print vendors to resolve file or output-related issues.
• Conduct workflow training sessions for editorial and design teams on best practices for print publishing.
• Prepare template samples and support pilot projects for new curriculum programs.
• Perform root cause analysis for recurring technical or production issues and recommend process improvements.

Qualifications
• Extensive hands-on experience with Adobe InDesign in a print publishing environment.
• Strong understanding of textbook or long-form publishing workflows (K–12 or Higher Education preferred).
• Advanced knowledge of: Layout systems and grids, Typography standards for print, Table formatting and complex layouts, Image handling and linking, Color management and print-ready PDF creation
• Proficiency in Adobe Creative Cloud applications including: InCopy, Photoshop, Illustrator, Acrobat (Preflight, PDF optimization)
• Experience with ExtendScript or JavaScript automation in InDesign (highly preferred).
• Strong troubleshooting and diagnostic skills in production environments.
• Familiarity with Windows and macOS production setups.
• Excellent communication skills with the ability to translate technical solutions for editorial and non-technical stakeholders.
• High attention to detail, strong quality control mindset, and ability to manage multiple projects simultaneously.

Job Types: Full-time, Contract

Pay: $40.00 - $50.00 per hour

Work Location: Remote

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