Inbound Customer Service Rep (6.23 Start)
Grand Circle Corporation is hiring REMOTE'Traveler Support Counselors'to join our June 23rd, 2025,?class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers.Why Work With Us?Competitive Hourly RateMedical, Dental, Vision & Life Insurance(s)Strong PTO package - 16 days and accruing more each year11 Paid holidays throughout the year401(K) with Company MatchDreaming of Travel? 50% off GCC Travel PackagesResponsibilities Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries.Advise, book, and update airline reservations as necessary using code-based software.Communicate comprehensive information to travelers, including details about our products and policies.Compete individually while maintaining a positive team spirit.Demonstrate the ability to balance company values, key result areas (KRAs), and performance goalsQualifications 4+ years of experience working in a call center environment.2+ years of experience working remotelyOriginally posted on Himalayas
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